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Haptik - Chatbots Software

Haptik Reviews in May 2025: User Ratings, Pros & Cons

Effortless communication, chat smarter.

4.5

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Haptik Reviews & Ratings

4.5

Very Good

Based on 74 ratings & 138 reviews

Rating Distribution

Excellent

(100)

Very Good

(32)

Good

(4)

Poor

(1)

Terible

(1)

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Showing 101-110 out of 138

RB

richa b

04/27/21

4.5 out of 5

"Effective automation of our candidate query resolution through a tailor-made recruitment chatbot!"

What do you like best about Haptik? Good conversation design of haptik chatbots, Responsive/fast client support, Great team @ Haptik, commitment to continuously improve & engage!

DM

Dr. Melissa C

04/15/21

5 out of 5

"Haptik is committed & steadfast"

What do you like best about Haptik? Haptik is accessible & responsive to our needs & concerns. They work with us to truly tailor & customize our service & have fantastic AI capacity.

WV

Wilson V

03/01/21

5 out of 5

"Responsive and continuously innovating partner"

What do you like best about Haptik? Haptik are quick to understand our business context or problem statements and provide impactful solutions. We have found them responsive and nimble to our requests for change and also receive good insight in terms of the latest offerings and solutions that can enhance our customer experience proposition. It is a pleasure to work with Hiren and Chitra.

SC

Snehal C

02/26/21

5 out of 5

"The firm that understands what the client wants"

What do you like best about Haptik? Haptik is doing a great job. They go really deep to understand their customers’ issues. They have a committed team and understand their domain well. They handhold their clients and help them to leverage the Haptik platform to deliver an optimum business outcome

AU

Anonymous User

02/25/21

5 out of 5

"Service Excellency"

What do you like best about Haptik? It is much simpler and easy to use...continues enaganement with user What do you dislike about Haptik?

NS

Neha S

02/24/21

5 out of 5

"Best of all!"

What do you like best about Haptik? The most helpful thing is Haptik's team, they give perfect to the point information. Always ready to help and resolve queries quickly!

ST

SHIJIN T

02/18/21

4 out of 5

"Awsome Experience with Haptik"

What do you like best about Haptik? Responsiveness of Chatbot for multiple queries What do you dislike about Haptik?

AU

Anonymous User

02/16/21

4 out of 5

"Good start for us"

What do you like best about Haptik? Haptik has been responsive in closing all our queries (generic or feature led) and has helped in building WA engagement with our customers

SP

Sachin P

02/15/21

3.5 out of 5

"Auto Chatbot"

What do you like best about Haptik? The bot allowed us to shorten our response time to the customers. What do you dislike about Haptik?

DD

Darshan D

02/11/21

5 out of 5

"Friendly and Fast - Always looking for solutions"

What do you like best about Haptik? They are in sync with the pulse of the customer and also ensure that they provide solutions to the issues with some out of the box solutions. They are professionals on the work front and friendly too. If something is a limitation they don't avoid that element but work to resolve the same in the future

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].