Haloitsm discussions

we're a small team of 8, mostly handling customer IT requests. is haloitsm overkill for us or can it actually help streamline our processes?

i see there's a free trial and subscription options for haloitsm. does the pricing vary based on the number of users or is it a flat rate?

i'm curious about how haloitsm integrates with other tools. do they offer integrations besides office 365 and active directory?

as our company grows, we want to make sure our tools can scale with us. is haloitsm capable of supporting a growing team?