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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Starts from $49 / user / month when monthly

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 81-90 out of 857

DH

Danae Horst

05/16/23

5 out of 5

Gusto makes payroll easy for small businesses…

Gusto makes running payroll so easy for a small business owner like me. The system is simple to use, affordable, and their support team is very helpful & quick to respond. Can't recommend Gusto enough- especially to small businesses!

TM

Thomas McIntyre

05/15/23

5 out of 5

Makes everything so much easier

Makes everything so much easier. Pricey than other options, but totally worth it. Taxes, payroll, everything HR. Done.

TM

Thomas McIntyre

05/15/23

5 out of 5

Makes everything so much easier

Makes everything so much easier. Pricey than other options, but totally worth it. Taxes, payroll, everything HR. Done.

JS

Jennifer Smith

05/08/23

5 out of 5

Both Simple & Intuitively Complex

Gusto makes paying my client's team so easy and quick. Is it possible for something to be both simple and intuitively complex all at the same time? Because, that is exactly what Gusto is...it thinks deep about what maybe necessary to stay compliant and give teams top care to their employees and prompts me before I consider it. A++++

JS

Jennifer Smith

05/08/23

5 out of 5

Both Simple & Intuitively Complex

Gusto makes paying my client's team so easy and quick. Is it possible for something to be both simple and intuitively complex all at the same time? Because, that is exactly what Gusto is...it thinks deep about what maybe necessary to stay compliant and give teams top care to their employees and prompts me before I consider it. A++++

CC

Carol CPA

05/02/23

5 out of 5

Gusto is easy to set up and start…

Gusto is easy to set up and start running payrolls. The interface does take some training; we used some YouTube videos and the written instructions to develop our work flow for Gusto Payroll. The support is excellent, when needed, and most issues are resolved within one day. I would highly recommend considering Gusto as a payroll processing alternative for price sensitive clients and those looking to expand there businesses with contractors, domestic and international.

CC

Carol CPA

05/02/23

5 out of 5

Gusto is easy to set up and start…

Gusto is easy to set up and start running payrolls. The interface does take some training; we used some YouTube videos and the written instructions to develop our work flow for Gusto Payroll. The support is excellent, when needed, and most issues are resolved within one day. I would highly recommend considering Gusto as a payroll processing alternative for price sensitive clients and those looking to expand there businesses with contractors, domestic and international.

LK

Liz Kidd

05/01/23

5 out of 5

I love this company

I love this company! It is so easy to do the things I need to get done. When I have to call for help, the people are amazing and so friendly. I would recommend this to everyone.

LK

Liz Kidd

05/01/23

5 out of 5

I love this company

I love this company! It is so easy to do the things I need to get done. When I have to call for help, the people are amazing and so friendly. I would recommend this to everyone.

C

customer

04/30/23

5 out of 5

Must have for my business…

I can't imagine running my business without Gusto. They make complex things simple at incredible affordable price. No matter what we need as our business grows they are there for us. We started just running payroll and now we offer 401K benefits and so much more and Gusto takes care of all of that. Simply the best!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].