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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 71-80 out of 857

SN

Saleah Nhor

06/11/23

5 out of 5

Fast

Fast, easy, amazing. Thank you cameron!

SN

Saleah Nhor

06/11/23

5 out of 5

Fast

Fast, easy, amazing. Thank you cameron!

SN

Saleah Nhor

06/11/23

5 out of 5

Fast

Fast, easy, amazing. Thank you cameron!

F

Frank

06/08/23

5 out of 5

Easy to reach a customer service rep

Easy to reach a customer service rep and excellent service provided!

F

Frank

06/08/23

5 out of 5

Easy to reach a customer service rep

Easy to reach a customer service rep and excellent service provided!

F

Frank

06/08/23

5 out of 5

Easy to reach a customer service rep

Easy to reach a customer service rep and excellent service provided!

T

Tracy

06/07/23

5 out of 5

Payroll you'll actually LOVE

I have hated EVERY payroll provider I've ever used prior to Gusto. It's easy to use, it saves me time, and even my employees love it!

T

Tracy

06/07/23

5 out of 5

Payroll you'll actually LOVE

I have hated EVERY payroll provider I've ever used prior to Gusto. It's easy to use, it saves me time, and even my employees love it!

T

Tracy

06/07/23

5 out of 5

Payroll you'll actually LOVE

I have hated EVERY payroll provider I've ever used prior to Gusto. It's easy to use, it saves me time, and even my employees love it!

DH

Danae Horst

05/16/23

5 out of 5

Gusto makes payroll easy for small businesses…

Gusto makes running payroll so easy for a small business owner like me. The system is simple to use, affordable, and their support team is very helpful & quick to respond. Can't recommend Gusto enough- especially to small businesses!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].