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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 91-100 out of 857

S

Susan

04/30/23

5 out of 5

Zero stress for payroll!

Zero stress for payroll! I also loved how convenient it was to find all of my tax documents in one place at tax time. Onboarding new employees is simple and as convenient for the new employee as it is for me. My employees have given feedback that they love Gusto for time tracking and quick easy access to pay stubs and tax documents. I recommend Gusto to any small business!

C

customer

04/30/23

5 out of 5

Must have for my business…

I can't imagine running my business without Gusto. They make complex things simple at incredible affordable price. No matter what we need as our business grows they are there for us. We started just running payroll and now we offer 401K benefits and so much more and Gusto takes care of all of that. Simply the best!

S

Susan

04/30/23

5 out of 5

Zero stress for payroll!

Zero stress for payroll! I also loved how convenient it was to find all of my tax documents in one place at tax time. Onboarding new employees is simple and as convenient for the new employee as it is for me. My employees have given feedback that they love Gusto for time tracking and quick easy access to pay stubs and tax documents. I recommend Gusto to any small business!

CK

Christopher Kates

04/30/23

5 out of 5

Essential service for business owners!

Gusto has taken one part of running a small business that is very intimidating and removed it from my list of things to do. The service they provide is incredibly valuable to me. I highly recommend using them to help with your payroll needs. I couldn't be happier with the service!

CK

Christopher Kates

04/30/23

5 out of 5

Essential service for business owners!

Gusto has taken one part of running a small business that is very intimidating and removed it from my list of things to do. The service they provide is incredibly valuable to me. I highly recommend using them to help with your payroll needs. I couldn't be happier with the service!

GM

George Mancuso

04/29/23

5 out of 5

Gusto is the absolute best 3rd party…

Gusto is the absolute best 3rd party payroll service on the planet. So easy and tremendous support teams. I highly recommend.

GM

George Mancuso

04/29/23

5 out of 5

Gusto is the absolute best 3rd party…

Gusto is the absolute best 3rd party payroll service on the planet. So easy and tremendous support teams. I highly recommend.

TS

Travis Smith

04/26/23

5 out of 5

Let Gusto Handle Your Payroll- Save Time & Money!

I really can't imagine running my business without Gusto. Payroll is always a breeze, as is setting up benefits like IRAs and health benefits. Gusto's help with the PPP and ERC documentation saved dozens of hours of work I would have paid an accountant to do. I cannot recommend them more highly!

TS

Travis Smith

04/26/23

5 out of 5

Let Gusto Handle Your Payroll- Save Time & Money!

I really can't imagine running my business without Gusto. Payroll is always a breeze, as is setting up benefits like IRAs and health benefits. Gusto's help with the PPP and ERC documentation saved dozens of hours of work I would have paid an accountant to do. I cannot recommend them more highly!

EA

Eve Ackerley

03/12/23

5 out of 5

Payroll on Gusto is a breeze

Running payroll on Gusto is always a breeze. I get reminders when I need to do it. Then, adding in reimbursements that need to be paid out is also super simple. I highly recommend the Gusto platform for payroll!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].