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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Starts from $49 / user / month when monthly

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 61-70 out of 857

JP

Joe Pangelinan

06/28/23

5 out of 5

I love the versatility of Gusto Wallet…

I love the versatility of Gusto Wallet it allows me to track just about all my money in one place.

MW

Michael Wilson

06/26/23

5 out of 5

Gusto payroll is very easy to use use and…

Gusto payroll is very easy to use and my employees have always been paid on time. Gusto handles all payroll taxes (employee and employer), new-hire state reporting requirements, W-2 and W-4, calculates PTO and paid holidays.

MW

Michael Wilson

06/26/23

5 out of 5

Gusto payroll is very easy to use use and…

Gusto payroll is very easy to use and my employees have always been paid on time. Gusto handles all payroll taxes (employee and employer), new-hire state reporting requirements, W-2 and W-4, calculates PTO and paid holidays.

MW

Michael Wilson

06/26/23

5 out of 5

Gusto payroll is very easy to use use and…

Gusto payroll is very easy to use and my employees have always been paid on time. Gusto handles all payroll taxes (employee and employer), new-hire state reporting requirements, W-2 and W-4, calculates PTO and paid holidays.

BJ

Barry Jameson

06/15/23

5 out of 5

Easy

Easy. Changes are rarely difficult.

BJ

Barry Jameson

06/15/23

5 out of 5

Easy

Easy. Changes are rarely difficult.

BJ

Barry Jameson

06/15/23

5 out of 5

Easy

Easy. Changes are rarely difficult.

J

Johnson

06/14/23

5 out of 5

I love you guys

I love you guys. You make it so easy for someone who don't know what they are doing! Thank You for Your Support!

J

Johnson

06/14/23

5 out of 5

I love you guys

I love you guys. You make it so easy for someone who don't know what they are doing! Thank You for Your Support!

J

Johnson

06/14/23

5 out of 5

I love you guys

I love you guys. You make it so easy for someone who don't know what they are doing! Thank You for Your Support!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].