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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 61-70 out of 857

JP

Joe Pangelinan

06/28/23

5 out of 5

I love the versatility of Gusto Wallet…

I love the versatility of Gusto Wallet it allows me to track just about all my money in one place.

MW

Michael Wilson

06/26/23

5 out of 5

Gusto payroll is very easy to use use and…

Gusto payroll is very easy to use and my employees have always been paid on time. Gusto handles all payroll taxes (employee and employer), new-hire state reporting requirements, W-2 and W-4, calculates PTO and paid holidays.

MW

Michael Wilson

06/26/23

5 out of 5

Gusto payroll is very easy to use use and…

Gusto payroll is very easy to use and my employees have always been paid on time. Gusto handles all payroll taxes (employee and employer), new-hire state reporting requirements, W-2 and W-4, calculates PTO and paid holidays.

MW

Michael Wilson

06/26/23

5 out of 5

Gusto payroll is very easy to use use and…

Gusto payroll is very easy to use and my employees have always been paid on time. Gusto handles all payroll taxes (employee and employer), new-hire state reporting requirements, W-2 and W-4, calculates PTO and paid holidays.

BJ

Barry Jameson

06/15/23

5 out of 5

Easy

Easy. Changes are rarely difficult.

BJ

Barry Jameson

06/15/23

5 out of 5

Easy

Easy. Changes are rarely difficult.

BJ

Barry Jameson

06/15/23

5 out of 5

Easy

Easy. Changes are rarely difficult.

J

Johnson

06/14/23

5 out of 5

I love you guys

I love you guys. You make it so easy for someone who don't know what they are doing! Thank You for Your Support!

J

Johnson

06/14/23

5 out of 5

I love you guys

I love you guys. You make it so easy for someone who don't know what they are doing! Thank You for Your Support!

J

Johnson

06/14/23

5 out of 5

I love you guys

I love you guys. You make it so easy for someone who don't know what they are doing! Thank You for Your Support!