Gusto Reviews in July 2026: User Ratings, Pros & Cons

$45.00 gives me peace of mind each month

What do you like best? Gusto has always responded promptly to my questions and it provides an invaluable service to me for a reasonable price. As a sole practitioner I don't have the time or the inclination to deal with payroll taxes and filing the necessary reports. What do you dislike? Nothing. I have had no issues with Gusto What business problems are you solving with the product? What benefits have you realized? I don't have to worry about making sure I file the necessary ...

Great user interface

What do you like best? I like that I'm able to see what my coworkers are up to as well as seeing my current benefits and previous paystubs easily in one place What do you dislike? I'm pretty satisfied with everything this interface has to offer, no complaints. Recommendations to others considering the product I highly recommend this product to any company owners or HR representatives What business problems are you solving with the product? What benefits have you realized? We are ...

Easy to use easy to manage

What do you like best? Gusto takes care of virtually all of our payroll for us. It manages the different states where we employ people, so we don't need to constantly be tracking changes on a state by state basis. What do you dislike? There's not much I dislike. The features we need are fully available to us. Recommendations to others considering the product It's a no brainer, especially for small businesses. What business problems are you solving with the product? What benefits ...

I want to pinch myself. Its a dream.

What do you like best? All of it. Phone calls back. Every aspect of claiming, filing etc all taken care of. I am confident. No fee if no employees work one month. Reasonable rates. What do you dislike? uh...I'm thinking.... I'm still thinking. I have been impressed with every aspect. Recommendations to others considering the product Yes! With confidence. Easy and understandable to navigate the journey here. What business problems are you solving with the product? What benefits have ...

All-In-One HR Resource For Your Company

What do you like best? An all-in resource for your Human resources department. From payroll to annual reviews to the management of employee benefits, Gusto does a good job of bundling everything in one location for your HR team to use. It doesn't hurt that their support is great if you ever have a question. What do you dislike? As a small company, there's nothing that I dislike about Gusto. If we were a larger organization though with more users and needs, I'm not sure how Gusto would ...

Can't go wrong

What do you like best? Been using Gusto for a few years now and they have never once had less than amazing customer service. They put their game face on with every question and every fire. We have a hard time thinking about switching away from Gusto simply because their support is top-notch. What do you dislike? Our payroll can be complicated. We have 7 states in which we pay state taxes and it was constantly evolving for a few months. We experienced a major bug with their warning ...

Best payroll service I’ve ever used

What do you like best? Well designed payroll stubs, viewable via emails, fun animations What do you dislike? Some screens are difficult to view via mobile What business problems are you solving with the product? What benefits have you realized? Understanding my pay

Appealing, Innovative, and 21st Century

What do you like best? Gusto Payroll truly does make receiving a direct deposit such a job each week. The pretty fonts, emails, the layout and ease of receiving your paystubs is a blessing. What do you dislike? Truly, there is nothing I dislike about this product. What business problems are you solving with the product? What benefits have you realized? As any payroll product will do, Gusto gives a company the opportunity to sift through all of the various employee differences ...

Payroll

What do you like best? I like how it lets you know when your next pay day is and when you have gotten paid. What do you dislike? I don't dislike anything about this application What business problems are you solving with the product? What benefits have you realized? Easy getting paid and let's you know everything about the payroll

Basic

What do you like best? The basic feature of running payroll works great. What do you dislike? Other packages aren't helpful. Customer service is terrible. Recommendations to others considering the product Only for basic payroll functions. What business problems are you solving with the product? What benefits have you realized? Able to run a two day payroll.