Gusto Reviews in July 2026: User Ratings, Pros & Cons

Excellent Company

Excellent Company. I would highly recommend this company for everyone!

Super easy

What do you like best? Running payroll can be tedious and stressful. Gusto makes it super easy and less time consuming What do you dislike? The QB integration can be a bit off at times, resulting in having to edit payroll journal entries. What business problems are you solving with the product? What benefits have you realized? State filings for withholding taxes by state

My favorite tool

What do you like best? Gusto is my favorite tool that I use to run our business. It is clean, clear, and easy to use, and their customer service is very responsive. They also have a bit of humor in their screens and emails, but strike the balance just right. What do you dislike? Nothing! The tool meets my needs perfectly. Recommendations to others considering the product I highly recommend Gusto as your payroll and HR provider. What business problems are you solving with the ...

Fantastic, Easy, Affordable and WORKS

What do you like best? Cost and user interface and ease are top notch. What do you dislike? Integrations are a little weak. Would love to have more there What business problems are you solving with the product? What benefits have you realized? Cutting the time and cost it required to run payroll.

Really bad customer service

PROS & CONS What are the best aspects of this product? Their platform is Easy to use and user friendly and it requires a simple login to do payroll What aspects are problematic or could work better? they take a very long time to process payroll. (4 business days) specially when you input all information in for them. They also have the WORST customer service. Usually you would be treated with entitled and rude reps who keep wanting to tell you that there is nothing wrong with their ...

A Perfect Payroll Management Tool

What do you like best? This is a Cloud based payroll management tool that is being used to pay us as employees, contractors and suppliers. One of the thing that excites me about the tool is that it is easy. It has a very user simple and user friendly interface that is easy to us to use. I also like the graphics in the interface which makes it look appealing Am excited that the tool allows us to file taxes in real-time. This is by making it easy for us to access documents required for ...

It Makes Payroll Management Easy.

What do you like best? One thing that i really like about the software is the great customer support team. When i was user to the software payroll management issues. The support team went out of their way to help me navigate through the system.The customer support is super good and always available. the software just make the whole idea of payroll management easy and exciting.At first one might some difficulties to navigate through bit when you get comfortable with it, navigation ...

I Love Gusto as an Employee.

What do you like best? Gusto is an sofaere that is being used cross the entire company as our ultimate. payroll management tool. I do not personally manage it but from an employees perspective this is a tool that i love. On thing is that a user friendly interface. The interface is clean and easy for anyone to use.You can easily find everything you require within the app. The software allows me to easily access and download all the document that are required for taxation. ...

Amazingly Easy To Use, Keeps Me Compliant

What do you like best? The time-saving and ease of use. Because Gusto integrates with our time management/scheduling platform (Homebase, running payroll each week takes just minutes. And when tax time comes, all of our documents are in one convenient place, so it doesn't take very long at all for me to compile everything I need for our accountant. It's really such an easy-to-use tool, but incredibly powerful and handles everything for us. Kind of like having our own HR department... ...

I love Gusto .

What do you like best? We are using as our ultimate payroll management. It our mostly preferred because of the following reasons: 1.It is easy to use. Gusto has a very simple,clean and user friendly interface which one can easily navigate. One need not to be a pro to use it 2.It makes it easy for us to access document that are required for taxation purposes. 3.With the too,l we are able to see the breakdown of every paycheck. 4.The software has one of the customer care ...