9.7
SpotScore
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 711-720 out of 857
SB
Stacy Brown
04/22/19
Gusto is always excellent in answering…
Gusto is always excellent in answering my questions and they are very patient, professional and kind. Whether it’s through a phone call or through their online service.
A
Anonymous
04/22/19
Great concept
What do you like best? I enjoy the ease of use and how it give all the information I need. What do you dislike? It’s a little to simple and you should be able to do more What problems are you solving with the product? What benefits have you realized? It’s solves our payroll issue and it’s very easy to use
JB
James Brown
04/18/19
Awesome
Awesome! Easy to use, excellent customer service. Prompt attention to issues when I had them. Absolutely no complaints
A
Anonymous
04/18/19
So Grateful For Gusto
What do you like best? Gusto is to payroll what chocolate is to truffles, or butter to bread (or for me, bikes to transportation. That is, absolutely perfect! Gusto's incredible service is worth every penny and frustrating hour saved. So grateful that Gusto complies on our behalf with all the various taxing authorities. I can't praise Gusto enough for the simplicity of their service, friendly interface and prompt service. What do you dislike? Nothing. Gusto is fantastic in every ...
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JR
Jorge Rivera
04/17/19
Recently migrated from ADP
Recently migrated from ADP, I feel I am using 21st century technology now, so easy to use, intuitive platform, all the useful features. All the team is very efficient, from the setup to the concierge help.Strongly recommend Gusto as they say in Spanish,Mucho Gusto!
DS
Dale Sutherland
04/17/19
Cheaper than their competition and very…
Cheaper than their competition and very helpful! It was a breeze signing up and switching over. I tell all my small biz friends about this company! It’s saving me hundreds a month!
MR
Mark Ruby
04/16/19
Go for the GUSTO!
Very pleasant, up-beat firm. Modern, slick and intuitive interface. Easy to navigate, and fantastic customer service. Gusto for the WIN!
JS
Jessica Smith
04/16/19
Gusto makes payroll SO easy
Gusto makes payroll SO easy! When you have questions, they immediately answer and always follow up to make sure you have everything you need. In addition, they help so much with taxes and forms.
GS
Gina Sferra
04/15/19
I made the mistake of switching away…
I made the mistake of switching away from Gusto. They made it easy to switch back. It won't happen again!
TL
Tatiana Loughman Enrolled Agent; ChE
04/15/19
perfect!
perfect! Gusto is the best!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].