9.7
SpotScore
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 691-700 out of 857
AM
Ashley Matuska
04/30/19
Switching to Gusto was the BEST…
Switching to Gusto was the BEST decision I could have made! The Gusto team and software make NO mistakes in all aspects of the process. It is seamless to set up and streamlines several processes in my business to save me time. It is also very competitive in price!
A
Anonymous
04/30/19
Excellent Way to Pay Employees
What do you like best? My boss uses Gusto for my payroll and it’s an excellent tool. It’s really easy to set up and it runs very smoothly. As an employee, it’s really easy to review my paystubs and keep track of and request time off. What do you dislike? I wouldn’t say there are any downsides to using Gusto that I’ve found thus far. I would appreciate more information regarding my pay schedule (i.e. the breakdown of the payment options but I was able to find that information ...
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TV
Tina Vu Kelly
04/30/19
Easy to use
Easy to use. Employee benefits are built in. Customer service is always good and helpful.
A
Anonymous
04/29/19
Effortless and reliable Payroll Outsourcing
What do you like best? Gusto, formerly ZenPayroll .... has been exactly what our small business needs as we have started as a sole proprietorship to LLC ... to the world-wide enterprise that we are today .... (ok, maybe not that last part. Gusto makes complicated HR requirements seem simple for our limited resources. Gusto helps our perception from our employees. It is very accomodating for our overseas employees What do you dislike? Historically , I was not satisfied with the ACH lead ...
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JD
Justyna Davy
04/26/19
Great customer service!
Great customer service!
E
Eli
04/26/19
If you're like me and don't love paperwork…
If you're like me and don't love paperwork, this is the single best investment you'll make in your growing business. Payroll is something that's intimidating on so many levels, from keeping proper books to making sure you're compliant with local and state regulations to making sure you say Happy Birthday...Gusto has you covered. One note that I can't emphasize enough: This company has THE GREATEST customer service of any company with whom I've worked. They're incredible. Helpful, cheerful, ...
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JM
Julia Miftakhov
04/26/19
Excellent service
Excellent service. Worth every penny!
A
Anonymous
04/25/19
Great Payroll Service
What do you like best? Gusto is an easy to use payroll solution for any sized company! What do you dislike? There is nothing I dislike. Everything is great! What problems are you solving with the product? What benefits have you realized? We are solving time off tracking issues and payroll issues that we had prior.
WB
William Barry hutchings
04/25/19
great company
great company
A
Anonymous
04/25/19
Perfect companion for a growing business
What do you like best? Their customer service. They are relentlessly supportive, which is so helpful when transitioning from a team of contractors to paid staff. We have a remote team and are often adding contractors frequently, and they're always readily available via phone and email – helpful, too! Lastly, the web interface is super intuitive. It's easy to navigate as an administrator and the platform for users is straightforward and clear. Love that they send friendly emails to ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].