Gusto Reviews in July 2026: User Ratings, Pros & Cons

Makes payroll very simple!

What do you like best? Gusto files your federal and state forms for you, and of employees are setup for EFT, even the payments themselves are sent. Employees can be onboarded digitally, and 1099’s are filed for contractors. What do you dislike? There’s really nothing to dislike. They make it incredibly easy. I guess one thing that would be nice would be the ability to enter time worked in hours and minutes rather than hours and decimal points. Recommendations to others considering ...

Great product

What do you like best? I like the easiness of it and how accessible it is. What do you dislike? Nothing I can think of! It’s great and we love it. What problems are you solving with the product? What benefits have you realized? Transparent payroll process.

Payroll made simple

What do you like best? The ease of use is amazing. Time saved with gusto pays for itself. What do you dislike? I have no complaints. I’m happy with Gusto. What problems are you solving with the product? What benefits have you realized? I use it minimally and only for payroll feature for my micro business. It saves me time and makes accounting easy.

Payroll is actually fun now with Gusto

What do you like best? Gusto took an 8 step process to do payroll and reduced it to 2 steps. Everyone's situation and profile is different, but as far as my company is concerned, I can now do payroll in 2 steps each week due to the automation, ease of use and behind the scenes work that is happening that I used to do manually. What do you dislike? I wish Gusto had a real "app" for the iphone / android for the time clock feature. My employees use their Iphones to clock in and out each ...

Best option for small businesses

What do you like best? My favorite part is the customer service. I can call with any issue and the team will do everything they can to resolve the issue. What do you dislike? Nothing comes to mind. Just keep tying to improve. Recommendations to others considering the product: Give it an honest shot and you won’t be disappointed. What problems are you solving with the product? What benefits have you realized? Saved the problem of manual payroll. Saving time so I can focus on ...

Great onboarding features

Great onboarding features! Gusto handles all the major paperwork needed to set up companies and employees on payroll. The interface is very modern and intuitive to use. It's much easier than QuickBooks Payroll and streamlines payroll compliance on all fronts.

Gusto is a Dream in a World of Payroll Nightmares!

What do you like best? I love Gusto's extremely easy to use interface and excellent customer service. Payroll can be stressful and scary, but Gusto's software makes it a breeze. The dashboard is arranged in a way that makes sense and easy to find what you're looking for. Their customer services is kind, helpful, and extremely responsive—unlike many other payroll companies! What do you dislike? There's not a lot I don't like about Gusto. Every once and I while I get my administrator and ...

Finally a business software that actually makes things easier (with no additional work)

What do you like best? Taxes, compliance, and payroll in general are difficult for us. We are a creative company and weren't big enough to hire someone exclusively for these tasks. Gusto handled taxes for employees, tax compliance, new hire reporting, and of course the payroll for us when we weren't big enough to hire someone specifically for those things. Now that we are bigger, our bookkeeper is going to continue to use it because it costs us way more for him to take over those tasks ...

Small Biz Owner? Get this Software.

What do you like best? Easy to use, easy to teach, quickly customizable, and efficient. This software makes payroll and HR easy for anyone who is learning from the ground up. What do you dislike? No issues to report. A great software for any small business owner. What problems are you solving with the product? What benefits have you realized? The best part is I have honestly never had trouble with Gusto. Part of that is I have a wonderful accountant who is an experienced user, but ...

Had been with ADP for over 10 years

Had been with ADP for over 10 years, decided to make the switch and could not be happier.