Gusto Reviews in July 2026: User Ratings, Pros & Cons

Love this app

What do you like best? Friendly userface. Clear layout. Easy to use. I think anything that reminds me it's payday is cool with me. Seriously though it's pretty thorough. Everything payroll is right there. Hours. Sick time. Overtime. Retirement. Insurance benefits. All benefits. Even the tax stuff. What do you dislike? Has an option to download and or print. It downloads but couldn't print directly Recommendations to others considering the product: This is a great tool to have ...

Gusto is awesome to get in my inbox!

What do you like best? It is super trendy and great for small business easy to use and integrate steamlined process and I never worry when im getting paid What do you dislike? nothing! It is easy to use and have nothing bad to say about it Recommendations to others considering the product: super easy to use- would recommend. Great for small business and easing the efforts on accounting and payroll What problems are you solving with the product? What benefits have ...

Simple Payroll platform

What do you like best? Gusto makes it simple to run and record payroll And they also send reminders to make sure payroll is run on time. What do you dislike? If for any reason you don’t run payroll through direct deposit, and instead distribute manual checks to your employees, I am unsure as to where they store that payroll information for that pay period. I have not been able to find that out yet. Recommendations to others considering the product: Have someone walk you ...

Big Fan!

What do you like best? Super simple and easy, can also track timesheets What do you dislike? Nothing in particular but would be interested in exploring new features Recommendations to others considering the product: N/a What problems are you solving with the product? What benefits have you realized? Paying the team, tracking timesheets, benefits

Find Another HR Provider

I initiated my account with GUSTO in September 2019. I have small operation and figured that this was a great opportunity. After assigning.my staff and awaiting my account verification.After asking in chat why several attempted verifications which never occurred, I was sent a message telling me my account was deactivated and that it was final.By their discretion, which is ok but after I asked a question?Not good, and very unprofessional.I guess I needed more staff or a bigger company.

Don't waste your time oth other payroll companies

What do you like best? Gusto's user interface is so simple, and basic to understand compared to other payroll companies. As a small business owner the time I spend doing payroll has been cut down by 95% What do you dislike? There really isn't anything I dislike about Gusto Recommendations to others considering the product: Make the switch, you won't be disapointed. What problems are you solving with the product? What benefits have you realized? Ease of use, and the ...

love this app

What do you like best? I love that I can request time off. I love that I can have all my stubs on one app and my W2. this app is awesome What do you dislike? nothing that I dislike about it. Makes life easy for me What problems are you solving with the product? What benefits have you realized? If it wasnt for gusto we would have to deal with a lot of paperwork signing when it comes to payday. i love this app

Clean interface, easy to manage.

What do you like best? Gusto is a modern-looking platform that is easy to navigate. It has all the important info right where employees need to see it (such as pay days, payment amounts, etc.). Easy to submit PTO requests, SSO is available, and all the shortcuts you need are included in the portal's sidebar. What do you dislike? There aren't many things to dislike about Gusto. Perhaps the setup can be a bit confusing, if you've never managed a payroll system before. What problems ...

Great until you decide to cancel

Great until you decide to cancel. You have been warned!

A very FRIENDLY platform

What do you like best? The system is very straightforward, easy to use, and particularly 'colorful'. Doesn't feel as sterile and convoluted as some other payroll systems and has some other features that are designed to engaged the employees. What do you dislike? No real cons - but our offerings are minimal due to it being a small newer business. I can easily see the need for an upgraded system as the business grows. Recommendations to others considering the product: Make sure ...