9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
Add to compare
Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
Filter results
Sort by :
Showing 411-420 out of 857
RE
Ramona Eye Care employee
12/21/21
Love having Gusto for my payroll…
Love having Gusto for my payroll platform! At anytime, I can access my personal income or time off. It saved me when I was buying a new truck late at night when the banks and the boss are not available.
KU
Kathryn Ulibarri
12/19/21
Gusto Wallet is simple and worth it!
Gusto Wallet has helped me to save money, given me access to funds for emergencies, and the request process is simple to follow and complete. I appreciate the privacy as I don't want my employer to know when I am having cash emergencies.
AC
April Creel
12/16/21
Office Manager using Gusto
I am an office manager for an office and Gusto is very easy to work with.
CH
Cristina Hernando
12/16/21
I love everything about Gusto
I love everything about Gusto! From the aesthetics, to the easy navigation to the helpful informative guides. Gusto has really given me peace of mind as a small business owner.
ME
Michael Edwards
11/16/21
Amazing find and a must use for HR
Amazing find and truly one of the best companies I have used in many many years. Easy to use, great customer service and helpful reminders on just about everything HR related. The fees are extremely reasonable and intuitive technology.
L
Lester
11/10/21
Gusto makes my life so much easier!
PROS: I’ve always dreaded payroll management tasks—from sending out compensation to figuring out which insurance policy to use for my team. But now, with Gusto working for me, everything is a lot easier. I love that the software’s design is simple and clean too.
JH
Jas Hood
10/27/21
I like this system really quite useful…
I like this system really quite useful and easy to use thanks
JE
Julia Enthoven
10/20/21
I'm a *very* happy Gusto customer
I'm a *very* happy Gusto customer. They enabled me, as a founder / CEO, to spend almost no time at all on HR and to focus instead on recruiting and my business. For a high-growth startup with mostly US-based employees, Gusto is an amazing fit. Great customer support and product experience.
P
Paul
10/15/21
Delightful user experience
PROS: The app is very easy to use. I was able to set up payroll very quickly. Also, when I had a problem with the edit feature, their phone support agent helped me out promptly and I could get the job done easily. With Gusto, I need to spend just 5 minutes every month on payroll tasks.
HP
Henry Pettinger-Harte
05/25/21
Box never Came and never got my money…
Box never Came and never got my money back - terrible service and company
Free vendor scorecard
Evaluate Gusto objectively with the payroll software scorecard
A weighted payroll software vendor scorecard to score Gusto against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].