9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 391-400 out of 857
DT
Donald Thatcher
02/10/22
A great service
A great service, easy to use, and if time is money than this service is one that will save you time in getting your people paid.
MH
Misty Haisfield
02/09/22
I work with several payroll platforms…
I work with several payroll platforms and Gusto is my favorite by far. It is meant for small companies, so if you're larger than 100 employees and if you're across several states, you may want to look into a PEO. But if you are a small company and especially if you're doing payroll for the first time, Gusto is the best in terms of being a straightforward platform and for their customer support. Imagine that, payroll customer support that gets back to you immediately and actually works WITH ...
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B
Bookkeeper
02/09/22
Gusto is amazing
Gusto is amazing! Their staff is knowledgeable, friendly, and helpful. The on-boarding staff member who helped me knew her stuff and make my first payroll super easy to run! Thanks Gusto for taking the stress out of payroll!!!
AB
Alice Bodnar
02/04/22
Great One-Stop Shop!
This is a great one-stop shop for my small business. I use it for payroll, paying contractors, time tracking of hourly employees, sending out W2s and 1099s, medical/dental/vision insurance, 401K plan, and R&D Credits.
DO
Daniel Ochoa
02/03/22
Easy to use and visually pleasant
Easy to use and visually pleasant. It's not your typical bloated, buggy and hard to navigate enterprise web app.
CJ
Cindy Jacobson
02/02/22
Gusto does a great job
Gusto does a great job! I'm mostly check paystubs, W-2's time, and accessing status of my PTO I left to use as well and love to be able to do so online! Thank you for all you do, grateful for what you do for me and our whole staff.
AL
Angela Leino
01/31/22
Gusto makes it easy to see my paychecks…
Gusto makes it easy to see my paychecks and know when I'm getting paid!!
TL
Tedjo Liman
01/31/22
Mi gusto Gusto
I don't use the insurance from Gusto, but I have been using them for payroll for years. So far so good. No complaints from employees at all.
JC
James Crawford
01/29/22
I really LOVE getting paid by Gusto!
I really LOVE getting paid by Gusto! I never have to wonder exactly when payday is, or if the cheque gets damaged, or my ability to get to a bank in time. This is how I always wanted to get paid: automatically! iMucho gusto por Gusto!
SE
Susan Engle
01/27/22
Great service
Great service. Great customer service.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].