9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 371-380 out of 857
RI
Riddering Ink
03/13/22
Excellent communication
My first time running payroll through Gusto, and I couldn't have imagined a more seamless experience. Additionally, any queries I had were immediately addressed by the Sales team. The wait time was between 50 to 90 seconds at most.
TR
Thomas Reynolds
03/10/22
I had a quick question during…
I had a quick question during onboarding. I had it resolved in minutes via chat. Great job!
IC
Ibarra carl
03/09/22
Had good experience helpful and kind
Had good experience helpful and kind Thank some one not tech sabe keep up Good work
BE
Breathe Easy Radon Solutions L
03/03/22
Simple to use
Simple to use! The platform does as advertised!
A
Anna
03/02/22
1st Timer
It was my 1st time on here and Ryan was able to answer all my questions! I am excited to start using Gusto for our company payroll.
LJ
Leah Jordan
03/01/22
Love this platform
Love this platform! Very easy to use, support is excellent, and they are always coming out with new things to help me admin payroll and help our employees!
LS
Lyndsay Schumacher
03/01/22
Gusto Rocks!
Gusto has been super easy to use and fill out everything I need to in order to register my nonprofit! Customer service is exceptional! They called me within 5 minutes of signing up. They made everything really easy which we business owners need! I am very pleased with their service :)
H
hsgcoun
03/01/22
I like this app
The app is very easy and convenient to use. It can take a few days for a cash out to hit your account so plan accordingly. The savings tool allows to safely and securely save and not think about it once it is set up.
SH
Shannon Horovsky
03/01/22
Gusto makes it fast and easy to run…
Gusto makes it fast and easy to run payroll
ML
Marco Lemus
03/01/22
Gusto is a great payroll company am…
Gusto is a great payroll company I am so satisfied and would recommend it to any company
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].