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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Starts from $49 / user / month when monthly

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 361-370 out of 857

TB

The B-12 Store

03/21/22

5 out of 5

The Gusto platform is by far the best…

The Gusto platform is by far the best around for small business!!! I have 5 companies on this platform now and they are absolutely wonderful!

AM

Axel Medical Transportation-Me

03/21/22

5 out of 5

Used them from the start

Used them from the start! Love them!!

TH

Thomas Hand

03/20/22

5 out of 5

We LOVE Gusto!!!!!

We LOVE Gusto! Makes running our business so much easier! I'd give it more stars if I could.

JS

Jentry Smith

03/18/22

5 out of 5

great support

great support! easy and quick to run payroll. easy to onboard and use.

MG

Michael Giarrusso

03/16/22

5 out of 5

Very quick and easy to run payroll

Very quick and easy to run payroll. Gusto support responds very quickly when needed.

D

Dennis

03/16/22

5 out of 5

I highly recommend Gusto for any small…

I highly recommend Gusto for any small business. Very easy to get started and a good value.

DB

Debbie Barna

03/15/22

5 out of 5

Great for Employees - On Demand Documents

My company uses Gusto for Payroll. As an employee, I love the ease of viewing a paystub or my tax documents at anytime I have the need. Gusto even sends a fun animated email on payday to make it more enjoyable!

PL

Piano Lab

03/14/22

5 out of 5

Everything I needed!

I just decided to hire my first employees this month, and discovering Gusto was a huge blessing. Using this program has removed so much pressure and uncertainty, and I feel confident in my systems for onboarding my new employees.

ML

Madison Lai

03/14/22

5 out of 5

Easy to use and gives me confidence as a small business owner

Gusto is an easy to use payroll processing software that is perfect for our small business. The price is worth the peace of mind to know that our payroll, taxes and people management are taken care of correctly.

SS

Stephanie Stergis

03/13/22

5 out of 5

Set up is easy

Set up is easy, but there are people to help with the many questions I've run into along the way. Love Gusto so far!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].