9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 351-360 out of 857
C
Cathryn
03/28/22
Super quick to respond to my inquiries
Super quick to respond to my inquiries. Thank you for making people first.
RR
Rédouane Ramdani
03/27/22
Gusto is the best payroll experience…
Gusto is the best payroll experience ever, so easy!
S
Shreya
03/27/22
I am always recommending Gusto to every…
I am always recommending Gusto to every new business owner that I know. Not everyone listens, but that's okay. They will figure it out eventually. :) Gusto has made it so much easier to run the administrative task of running payroll.
M
Macy
03/27/22
I LOVE Gusto
I LOVE Gusto. The platform is incredibly user friendly. It's a very thoughtful platform and it's clear a lot of effort has gone into the user experience. Thanks, Gusto!
KG
Kayse Gehret
03/27/22
A Supportive, Solid Payroll Partner
Changing our payroll platform over to Gusto was one of the very best decisions we've made for our small business. The platform is incredible - user-friendly, accessible, easy to follow and their company provides friendly, knowledgeable and highly responsive customer service... I've felt supported every step of the way by Gusto, navigating the growing pains of a small business and managing so many business interruptions, pandemics and wildfires. I also love they are continuously innovating ...
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SG
Samantha Guzman
03/24/22
Really easy and straightforward…
Really easy and straightforward software to work with. Took the headache and guess work out of computing taxes and holiday hours tracked
TG
Tonia Grassi
03/23/22
Small Business Payroll
We started a small business and I had zero knowledge about payroll set up. With the assistance of Gusto representatives I was able to learn and set up our payroll for both businesses. They are always friendly and answer quickly. I genuinely appreciate the ease of doing payroll now thanks to a great platform and the fantastic customer service all around!
CW
Cynthia Williams
03/22/22
As a new small business
As a new small business, we absolutely love and rely on the ease and expertise that Gusto provides in handling all of our payroll, withholdings and benefits for our team. And their support team is amazing!
MH
Mont H
03/22/22
Great experience running payroll with…
Great experience running payroll with the time tracking. Very user friendly! Love it!!
LC
Liz Cox
03/22/22
We absolutely ❤ Love ❤ Gusto and…
We absolutely ❤ Love ❤ Gusto and recommend it to all of our clients. Excellent customer service, very user friendly platform, and employees can update their own paperwork and bank accounts. Plus if you integrate with QBO for accounting and Guideline for 401k, it's truly a dream!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].