9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 331-340 out of 857
CQ
Classy Q
04/17/22
I like the onboarding help they…
I like the onboarding help they provide. Brittany was helpful in providing quick answers to my questions. Clear and concise response.
NC
Norm Candelore
04/17/22
Easiest and most efficient payroll…
Easiest and most efficient payroll processing program I have ever used. I have been in business since 1978. Customer service is also an added plus, no issues, easy, done right.
TG
Tina Garland
04/13/22
They helped right away
Date of experience: April 14, 2022
CM
Carmen M
04/13/22
Very easy to use
Very easy to use, Connects with time tools to approve hours etc. If there is a questions, I contacted support by email and chat. Questions are answered quickly and support help me find the settings to fine tune our setup. Great app, Highly recommend
AR
Alejandro Ramirez Lemus
04/12/22
Easy to use
Easy to use, live chat and customer support makes this a go to application.
DS
Dayvonne Smith LLC
04/10/22
Very pleased small business owner
As a small business hiring my first employee, I didn't know where to turn that was credible and reliable. It's an easy onboarding process, but I also chatted with a specialist to ease concerns and complete the process. I'm very happy a payroll processor dedicated to support small businesses exists - it really makes my life a lot easier. Thank you.
SB
Sandra Borbonus-Ralston
04/10/22
This is very helpful and amazing tool…
This is very helpful and amazing tool for business owners who do their own payroll. I couldn't do it without Gusto! I highly recommend it!
AT
Amiyah Taylor
04/10/22
My Expectations have been Exceeded!
My Expectations have been Exceeded!! All Positive!!! 5 Stars!!!
CM
Craig Miller
04/06/22
Great Payroll Company!
Gusto does an excellent job with my payroll. I have a small business and Gusto has turned out to be one of the best small investments for my business. Thank you!
JT
Judy Taylor
04/05/22
Gusto is absolutely the BEST!!!
We love using Gusto at our company. It is easy to set up and the customer service is top notch. It is so easy to onboard new employees and setting up our benefits package has been very easy as well. We absolutely recommend Gusto!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].