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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Starts from $49 / user / month when monthly

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 321-330 out of 857

A

aya

04/25/22

5 out of 5

great customers service and intuitive…

great customers service and intuitive design

GB

Gray Balog

04/24/22

5 out of 5

Decision fatigue

Decision fatigue - I own my business and this service with all the state and federal forms automated makes payroll simple, transparent and verifiable. With day-to-day business overwhelming my responsiveness I need simplicity. Missing payroll can destroy my most valuable resource - my people's time. Gusto simply protects my greatest asset. Thank you!

JH

Jeffrey Hall

04/23/22

5 out of 5

Easy Payroll!

I love the ease of the process. It only takes about 5 minutes and done. I would recommend it to anyone struggling trying to figure it all out on their own.

FS

Fernando Silva

04/20/22

5 out of 5

Gusto makes running payroll as easy as…

Gusto makes running payroll as easy as 1-2-3

DL

D.S. Leverett

04/20/22

5 out of 5

I love getting my money when I need it.

I've been using Gusto for about 3 years and I love how easy it is to use! I've used the Cashout option, its nice to get my money when I need it.

RF

Ryan Freidline

04/19/22

5 out of 5

Just do It.

Gusto is amazing. 3 years connected to Gusto and this is the smoothest my payroll & HR systems have ever run. Wish i had them 10years ago.

A&

A & A Industrial LLC

04/19/22

5 out of 5

As the owner I love Gusto

As the owner I love Gusto. My empoyees also tell me that they love Gusto. The Gusto app is WAYYY better then the adp app and is much easier to use and has many features like moving funds into a savings account instead of all going into the checking.

AC

Afresh Clothing

04/19/22

5 out of 5

Agents are very knowledgeable & helpful

Agents are very knowledgeable and help. thank you so much for all you help with us first timers!

N

Nadia

04/19/22

5 out of 5

First payroll on the books

First payroll on the books. I have used Gusto with other clients and always have the same results. Customer service is stellar. Great job!

L

LoupCharmant.com

04/18/22

5 out of 5

Fantastic product for our small…

Fantastic product for our small business. A thoughtful, intuitive user experience... and a playful personality for a cherry on top. Thank you, Gusto,

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].