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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Starts from $49 / user / month when monthly

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 311-320 out of 857

EK

Esther K

05/06/22

5 out of 5

Medical doctor w/ medium-sized private practice. Very satisfied with Gusto!!!

I am a medical doctor with a medium-sized private practice, and recently switched to Gusto. It was super easy to switch over, and customer services was fantastic. I am so glad that I finally switched after all these years. It is cost-effective, stream-lined, organized and very user-friendly. It is SO easy to use. Customer service is phenomenal. I had several questions when deciding to switch and during the transition, and every representative I spoke with (I must have spoken to 5-7) was ...

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AP

Alexis Pena

05/05/22

5 out of 5

AMAZING!!!!

Date of experience: May 06, 2022

MY

Megan Yerkes

05/03/22

5 out of 5

Our bookkeeper suggested we use Gusto…

Our bookkeeper suggested we use Gusto for our payroll needs several years ago. It is one of the single best decisions we have ever made. Figuring weekly payroll is a breeze and all the filing and reporting is done by Gusto. No more headaches. Customer service is quick and knowledgeable. We love it!

FZ

Fai Zii

05/03/22

5 out of 5

good wkrm

Good work i need some money

A

Ali

04/30/22

5 out of 5

Best payroll

Best payroll! super easy to use and they do all business tax, love it

AA

Adan Alvarado

04/29/22

5 out of 5

Great for small business

Great for small business. Took alot of weights off my shoulders. Gives me time to focus on work.

CB

Cheynel Bailey

04/29/22

5 out of 5

Super easy to use and a quick setup

I just switched payroll providers and I am so glad I switched. It is cost saving but with more quality customer service, benefits and features. it's so easy to use. customer service is quick. I had a quick question and it was answered within 5 minutes.

CB

Christine Barrett

04/27/22

5 out of 5

Very streamlined

Very streamlined, easy to use. I'm a small business only 7 employees & this absolutely makes payroll & everything related to it easy, & simple. Completely worth the small monthly fee. I'd recommend to any & all businesses regardless of size.

YM

Yirla Mesa

04/26/22

5 out of 5

I really like to run the payroll it is…

I really like to run the payroll it is easy, friendly and very appropriate to get on time all about employee payments. I really recommend it for your small business.

OC

Octavia Conner

04/26/22

5 out of 5

Gusto Is A Great Software For Accountants & Business Owners!

As the CEO of Say Yes To Profits, we use Gusto for all of our clients payroll needs. Our entire team enjoys using the software. Processing payroll is super user friendly and our clients have raved about it as well. Customers services is great and we would recommend Gusto to other accounting firms and small business owners.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].