9.7
SpotScore
Gusto Reviews in November 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / Month + $6 / Employee when monthly
Gusto Reviews & Ratings
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Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 301-310 out of 857
J
Julee
05/15/22
Love Gusto
Love Gusto! It makes payroll a breeze and helps me navigate benefits for my employees. I recommend Gusto to all my small business owner friends.
KL
Kelsey Lowitz
05/10/22
Very easy to set up and run first…
Very easy to set up and run my first payroll. There was little need for additional support, but the support team was great too. Highly recommend.
JH
Josiah Haner
05/10/22
Stress a little less with Gusto
Gusto has made running my small business just a little bit more simple with their easy-to-use and dependable system. Much appreciated.
MM
Michael Muirhead
05/10/22
Absolutely great service that is error…
Absolutely great service that is error free everytime
CH
Cassandra Hamilton
05/10/22
Valuable Tool
User friendly, great customer service. Valuable tool in my firm!
SP
Sarah Pease
05/09/22
HUGE fan of Gusto!
I'm a HUGE fan of Gusto! From Sales to Support, we receive timely, friendly, professional responses. I've been using payroll platforms for over 20 years, and this is the most user-friendly, accessible, cost-effective (most bang for my buck) platform I've encountered! Designed for smaller-sized clients, there are some enhancements that are needed to accommodate mid- to large-sized companies. However, the Gusto development team welcomes feedback from customers, and they are quick to implement ...
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CL
Cynthia L
05/08/22
I'm grateful for the simplicity and…
I'm grateful for the simplicity and cost-effectiveness of this payroll solution.
N
Nik
05/08/22
Gusto is hands down the BEST payroll…
Gusto is hands down the BEST payroll provider available. They support you each step of the way, and are always available to help. Every time I interact with them I am amazed that a company can have such great customer service. Its rare these days. We were with them since they were ZenPayroll, and they've never failed. If you are looking for this service, look no futher, this is 100% the company you're looking for :)
JB
Jeff Branch
05/07/22
Gusto makes payroll easy!
Gusto has made my life easier as a small business owner. They integrate well with our other professional services and running payroll and other admin tasks is a breeze. A+
EK
Esther K
05/06/22
Medical doctor w/ medium-sized private practice. Very satisfied with Gusto!!!
I am a medical doctor with a medium-sized private practice, and recently switched to Gusto. It was super easy to switch over, and customer services was fantastic. I am so glad that I finally switched after all these years. It is cost-effective, stream-lined, organized and very user-friendly. It is SO easy to use. Customer service is phenomenal. I had several questions when deciding to switch and during the transition, and every representative I spoke with (I must have spoken to 5-7) was ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].