9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 301-310 out of 857
J
Judy
05/15/22
Great to work with
Gusto is GREAT! I have been using Gusto for payroll administration since August 2020 and absolutely love it - the system is so easy and user friendly, it literally takes minutes to prepare my semi-monthly payroll. Other services I have looked into are roughly the same price but Gusto is by far the best choice!
CH
Cassandra Hamilton
05/10/22
Valuable Tool
User friendly, great customer service. Valuable tool in my firm!
JH
Josiah Haner
05/10/22
Stress a little less with Gusto
Gusto has made running my small business just a little bit more simple with their easy-to-use and dependable system. Much appreciated.
KL
Kelsey Lowitz
05/10/22
Very easy to set up and run first…
Very easy to set up and run my first payroll. There was little need for additional support, but the support team was great too. Highly recommend.
MM
Michael Muirhead
05/10/22
Absolutely great service that is error…
Absolutely great service that is error free everytime
SP
Sarah Pease
05/09/22
HUGE fan of Gusto!
I'm a HUGE fan of Gusto! From Sales to Support, we receive timely, friendly, professional responses. I've been using payroll platforms for over 20 years, and this is the most user-friendly, accessible, cost-effective (most bang for my buck) platform I've encountered! Designed for smaller-sized clients, there are some enhancements that are needed to accommodate mid- to large-sized companies. However, the Gusto development team welcomes feedback from customers, and they are quick to implement ...
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N
Nik
05/08/22
Gusto is hands down the BEST payroll…
Gusto is hands down the BEST payroll provider available. They support you each step of the way, and are always available to help. Every time I interact with them I am amazed that a company can have such great customer service. Its rare these days. We were with them since they were ZenPayroll, and they've never failed. If you are looking for this service, look no futher, this is 100% the company you're looking for :)
CL
Cynthia L
05/08/22
I'm grateful for the simplicity and…
I'm grateful for the simplicity and cost-effectiveness of this payroll solution.
JB
Jeff Branch
05/07/22
Gusto makes payroll easy!
Gusto has made my life easier as a small business owner. They integrate well with our other professional services and running payroll and other admin tasks is a breeze. A+
N
Nikki
05/06/22
Easiest payroll ever
Gusto has been the easiest payroll platform that i've ever used. It is very user friendly and easy to navigate. 10/10 would recommend.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].