9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 161-170 out of 857
JK
Jay Korsen
12/09/22
Easy from getting started to onboarding…
Easy from getting started to onboarding new employees to running payroll. Great suggestion from my accountant.
PD
Patricia Davis
12/07/22
I just feel like Gusto cares
I just feel like Gusto cares. They cater to small business like myself and that really matters. Their fees are reasonable, and there aren't glitches like ADP and Paychex and I love that it's so easy to use. I haven't had any issues with this service at all. I had Paychex and that was a nightmare.
SM
Stephen Morrow
12/07/22
Easy to run payroll
Easy to run payroll. Intuitive system.
NS
Nancy S
12/05/22
User Friendly
Gusto is so user friendly and has a very responsive chat option/customer service. They quickly and efficiently answer any questions I have regarding payroll and onboarding. 10/10 reccomend.
KK
Kami Kessel
12/02/22
Gusto is easy to get started and easy…
Gusto is easy to get started and easy to manage. I have had a couple of questions along the way and I heard back from a real person really easily. The price is great and the wide range of services take some of the weight off my shoulders. I wish I could use Gusto for everything.
L
Lynarian
12/01/22
Gusto has been a difference maker
Gusto has been a difference maker! It allows me to focus on growing my business, while the program does all of the work of paying the team!
LS
Lauren Salaterski
11/29/22
Easy payroll
Easy payroll, great customer service. Love it!
MA
Mark A. Smith
11/24/22
I hate payroll.
I'm a small business owner who used to work in HR. I've always hated running payroll. Gusto makes it easy and effortless. Thank you so much!
MP
MABW Productions
11/22/22
Easy as 1-2-3
Easy to navigate. The Help questions actually give step by step instructions on you specific problem. Gusto team members are prompt x very knowledgeable about the site. Most effective x least hassle payroll system I've used. Love how all the documents are populated x stored in one place. Makes tax prep x any financial discoveries quick x thorough.
DC
Dave’s Cleaning Consultants
11/20/22
We love Gusto!
Date of experience: November 21, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].