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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 171-180 out of 857

DC

Deana Caraballo

11/20/22

5 out of 5

Great for small business!

I've been using Gusto for 5.5 years and love it! Highly recommend this platform.

RT

Ruby Taylor

11/16/22

5 out of 5

So far so good

So far so good. I have run several payrolls using Gusto and I find it easy to do. The user interface is user friendly and I like that it links to QB.

P

PRG

11/16/22

5 out of 5

Simple&Great

This is a great simple system to use for our payroll needs. The reminders are great, and easy preparation for tax season.

MB

Michelle B

11/13/22

5 out of 5

THIS COMPANY IS GREAT!

THIS COMPANY IS GREAT!! SO EASY TO LOOK UP CURRENT OR PAST PAY STUBS. VERY USER FRIENDLY!

EM

Ed Malley

11/09/22

5 out of 5

Wish all companies were so customer savvy.

Easy, intuitive website. Great, real person support. Excellent value.

CF

Cindy Fulkerson

11/08/22

5 out of 5

Gusto makes payroll easy!

Gusto makes running payroll and providing benefits easy for employers at a reasonable price. Their dashboard is intuitive and customer service is awesome!

J

Jessie

11/07/22

5 out of 5

Easy to navigate and user friendly

Gusto is very easy to navigate and user friendly. We are a small business and its perfect and affordable for our needs. I would highly recommend this service.

T

Taireez

11/07/22

5 out of 5

Direct deposit and savings account at a great rate!

Gusto is a safe and reliable way to not only get paid but also save money. They have a wallet that you can create and have money set aside from your direct deposit. It is a rainy day fund that also accumulates better interest! Love this as it was super easy to set up and use.

AP

Amber Park, Wanderlust Delicato

11/06/22

5 out of 5

Easy to setup and use

Easy to setup and use! Great reminders and intuitive software!

B

Birgit

11/01/22

5 out of 5

Simply the best provider I've worked with!

I've worked with just about every major payroll provider, and Gusto is the absolute best! It is so easy and user friendly. I highly recommend it if you want to save time and make your life easier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].