9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 171-180 out of 857
DC
Deana Caraballo
11/20/22
Great for small business!
I've been using Gusto for 5.5 years and love it! Highly recommend this platform.
RT
Ruby Taylor
11/16/22
So far so good
So far so good. I have run several payrolls using Gusto and I find it easy to do. The user interface is user friendly and I like that it links to QB.
P
PRG
11/16/22
Simple&Great
This is a great simple system to use for our payroll needs. The reminders are great, and easy preparation for tax season.
MB
Michelle B
11/13/22
THIS COMPANY IS GREAT!
THIS COMPANY IS GREAT!! SO EASY TO LOOK UP CURRENT OR PAST PAY STUBS. VERY USER FRIENDLY!
EM
Ed Malley
11/09/22
Wish all companies were so customer savvy.
Easy, intuitive website. Great, real person support. Excellent value.
CF
Cindy Fulkerson
11/08/22
Gusto makes payroll easy!
Gusto makes running payroll and providing benefits easy for employers at a reasonable price. Their dashboard is intuitive and customer service is awesome!
J
Jessie
11/07/22
Easy to navigate and user friendly
Gusto is very easy to navigate and user friendly. We are a small business and its perfect and affordable for our needs. I would highly recommend this service.
T
Taireez
11/07/22
Direct deposit and savings account at a great rate!
Gusto is a safe and reliable way to not only get paid but also save money. They have a wallet that you can create and have money set aside from your direct deposit. It is a rainy day fund that also accumulates better interest! Love this as it was super easy to set up and use.
AP
Amber Park, Wanderlust Delicato
11/06/22
Easy to setup and use
Easy to setup and use! Great reminders and intuitive software!
TM
Tisa Menendez
11/01/22
Professional & Knowledgeable
I was in a payroll dilemma and Aaliyah was able to provide a workable solution. Her level of service and expertise was top notch!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].