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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 151-160 out of 857

C

Christine

12/29/22

5 out of 5

It was quick and accurate!

Date of experience: December 30, 2022

KO

Kombucha On Tap

12/25/22

5 out of 5

Gusto is an easy to use payroll…

Gusto is an easy to use payroll platform that is still robust with features.

SS

Sarah Stein

12/25/22

5 out of 5

Gusto Streamlines My Business

Gusto has streamlined my payroll and benefits experience. I tried the large traditional payroll services, I tried a local payroll firm, I tried having a local bookkeeping firm manage payroll, but this has been the easiest and most time/cost efficient version of payroll for my business.

KK

King Kanine

12/21/22

5 out of 5

Easy system and has flexibility without extra fees

Gusto has been the easiest system to navigate through and has proven to be the best payroll for us who need to run different types of payroll without getting hit the fees for each time. It doesn't take long to understand their system. I would suggest giving them a try or ask their wonderful help staff.

M

MikeH

12/20/22

5 out of 5

Last time on call with Customer…

Last time on call with Customer support, Mar Jam was really helpful and knowledgeable about your site navigation and helped me find out the reports ,I needed easley. Keep up the great work

G

Gabe

12/12/22

5 out of 5

We really love Gusto

We really love Gusto! Makes running our business so much easier. The benefit platform is so nice as well

RN

Robert Norris

12/11/22

5 out of 5

Thank you!

This app has helped me fix all my payroll and reporting issues!

1

1010

12/11/22

5 out of 5

I have used paychex

I have used paychex, paycom and now Gusto in the last 6 years. There is just no comparison to how easy Gusto is to use. From the user interface to the ease of running payroll, I highly recommend Gusto.

HD

Harry Drake

12/11/22

5 out of 5

Gusto is 5 Star

As a first time company owner, I was overwhelmed by the amount of tasks there are to run a small company. Gusto has made payroll easy and its completely affordable. We really think their interface is easy to use and understand. We also like how they give reminders on the main screen for anything important that you need to do. Overall we are super impressed and love using Gusto. We would recommend anyone looking for payroll services to check Gusto out!

V

Virginia

12/09/22

5 out of 5

The pig is the only complaint i have

The pig is the only complaint i have. not sure why you picked a pig. LOL. Gusto is as good a payroll company for small business as adp or paychex. Any of the others i work with. I have clients comment on the pig...not very good comments.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].