9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
Add to compare
Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
Filter results
Sort by :
Showing 151-160 out of 857
C
Christine
12/29/22
It was quick and accurate!
Date of experience: December 30, 2022
SS
Sarah Stein
12/25/22
Gusto Streamlines My Business
Gusto has streamlined my payroll and benefits experience. I tried the large traditional payroll services, I tried a local payroll firm, I tried having a local bookkeeping firm manage payroll, but this has been the easiest and most time/cost efficient version of payroll for my business.
KO
Kombucha On Tap
12/25/22
Gusto is an easy to use payroll…
Gusto is an easy to use payroll platform that is still robust with features.
KK
King Kanine
12/21/22
Easy system and has flexibility without extra fees
Gusto has been the easiest system to navigate through and has proven to be the best payroll for us who need to run different types of payroll without getting hit the fees for each time. It doesn't take long to understand their system. I would suggest giving them a try or ask their wonderful help staff.
M
MikeH
12/20/22
Last time on call with Customer…
Last time on call with Customer support, Mar Jam was really helpful and knowledgeable about your site navigation and helped me find out the reports ,I needed easley. Keep up the great work
G
Gabe
12/12/22
We really love Gusto
We really love Gusto! Makes running our business so much easier. The benefit platform is so nice as well
RN
Robert Norris
12/11/22
Thank you!
This app has helped me fix all my payroll and reporting issues!
1
1010
12/11/22
I have used paychex
I have used paychex, paycom and now Gusto in the last 6 years. There is just no comparison to how easy Gusto is to use. From the user interface to the ease of running payroll, I highly recommend Gusto.
HD
Harry Drake
12/11/22
Gusto is 5 Star
As a first time company owner, I was overwhelmed by the amount of tasks there are to run a small company. Gusto has made payroll easy and its completely affordable. We really think their interface is easy to use and understand. We also like how they give reminders on the main screen for anything important that you need to do. Overall we are super impressed and love using Gusto. We would recommend anyone looking for payroll services to check Gusto out!
V
Virginia
12/09/22
The pig is the only complaint i have
The pig is the only complaint i have. not sure why you picked a pig. LOL. Gusto is as good a payroll company for small business as adp or paychex. Any of the others i work with. I have clients comment on the pig...not very good comments.
Free vendor scorecard
Evaluate Gusto objectively with the payroll software scorecard
A weighted payroll software vendor scorecard to score Gusto against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].