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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 131-140 out of 857

AC

Ann Cote

01/31/23

5 out of 5

Gusto makes running payroll easy and…

Gusto makes running payroll easy and painless.

M

Mimi

01/31/23

5 out of 5

It's secure and easy to run my payroll…

It's secure and easy to run my payroll weekly. Everything is taken care of once I set up my payroll and I don't have to worry about anything. I also love how Gusto sends relevant communications about updates, taxes, etc.

M

Mimi

01/31/23

5 out of 5

It's secure and easy to run my payroll…

It's secure and easy to run my payroll weekly. Everything is taken care of once I set up my payroll and I don't have to worry about anything. I also love how Gusto sends relevant communications about updates, taxes, etc.

KD

Krista Daniels

01/30/23

5 out of 5

Easy to process payroll and integrates with QBO!

Easy, integrates beautifully with QBO and works great for companies with division or multiple locations.

KD

Krista Daniels

01/30/23

5 out of 5

Easy to process payroll and integrates with QBO!

Easy, integrates beautifully with QBO and works great for companies with division or multiple locations.

G

Gil

01/30/23

5 out of 5

I've been with Gusto ever since…

I've been with Gusto ever since starting my own in August 2021. Gusto has made payroll so so easy. I don't know any other small business payroll platform this intuitive and pleasant to use.... and I've tried ADP, Workday and Paycom

G

Gil

01/30/23

5 out of 5

I've been with Gusto ever since…

I've been with Gusto ever since starting my own in August 2021. Gusto has made payroll so so easy. I don't know any other small business payroll platform this intuitive and pleasant to use.... and I've tried ADP, Workday and Paycom

A

Alnesha

01/29/23

5 out of 5

This is the payroll software you NEED!

The difference between Gusto and EVERY OTHER PAYROLL PLATFORM is that it's intuitive for both the accountant + the business owner! It makes it so easy to share responsibility with the client, and get everything done in one place -- workers comp, PTO, time tracking, retirement, savings accounts! And the pricing is straightforward, and that's a MAJOR plus for me! It's a no-brainer for my firm and my clients... #GustoPayroll4Life

A

Alnesha

01/29/23

5 out of 5

This is the payroll software you NEED!

The difference between Gusto and EVERY OTHER PAYROLL PLATFORM is that it's intuitive for both the accountant + the business owner! It makes it so easy to share responsibility with the client, and get everything done in one place -- workers comp, PTO, time tracking, retirement, savings accounts! And the pricing is straightforward, and that's a MAJOR plus for me! It's a no-brainer for my firm and my clients... #GustoPayroll4Life

JF

Juanita Figueroa

01/17/23

5 out of 5

Gusto easy to use…

Using Gusto is very easy to navigate no matter what transaction your conducting. I would recommend it to anyone.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].