9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 121-130 out of 857
SH
Shannon Hiser
02/06/23
I have received a helpful response to… all things payroll
I have received a helpful response to every.single.need we have had in regard to all things payroll. I am so grateful for this top-notch level of customer service as it is SO RARE in this day and age. The transition was smooth and I feel confidant that if I have a problem, I will receive support until the problem is resolved.
SA
Sean Alexander
02/06/23
Great company
Great company, with awesome customer service. We have employees in many different states, which makes compliance a nightmare. Gusto is great about forcing us into compliance. Any questions we have their customer service calls us immediately and are super helpful. Love this company.
CA
Cynthia Alley
02/06/23
I can not say enough good things about…
I can not say enough good things about Gusto. Everything about the company is great. The platform is super user friendly and seeing the little pig always makes me smile! Gusto goes above and beyond to make things easy for their customers. I use a lot of vendors for my business and Gusto is the absolute best!!!
SH
Shannon Hiser
02/06/23
I have received a helpful response to… all things payroll
I have received a helpful response to every.single.need we have had in regard to all things payroll. I am so grateful for this top-notch level of customer service as it is SO RARE in this day and age. The transition was smooth and I feel confidant that if I have a problem, I will receive support until the problem is resolved.
SA
Sean Alexander
02/06/23
Great company
Great company, with awesome customer service. We have employees in many different states, which makes compliance a nightmare. Gusto is great about forcing us into compliance. Any questions we have their customer service calls us immediately and are super helpful. Love this company.
MK
Michelina Kuhrt
02/01/23
Very helpful and happy so far
Date of experience: February 02, 2023
MK
Michelina Kuhrt
02/01/23
Very helpful and happy so far
Date of experience: February 02, 2023
SS
Sophie S
02/01/23
Easy payroll, especially for a mostly remote staff
Gusto makes payroll easy and their expanded services are going to meet our needs for timekeeping and expense reporting. We're nearly entirely virtual, so being able to onboard virtually and track documentation virtually is a godsend. I'm thankful for the ease with which we can operate with Gusto's support. And the customer service is always helpful and friendly.
SS
Sophie S
02/01/23
Easy payroll, especially for a mostly remote staff
Gusto makes payroll easy and their expanded services are going to meet our needs for timekeeping and expense reporting. We're nearly entirely virtual, so being able to onboard virtually and track documentation virtually is a godsend. I'm thankful for the ease with which we can operate with Gusto's support. And the customer service is always helpful and friendly.
M
Mimi
01/31/23
It's secure and easy to run my payroll…
It's secure and easy to run my payroll weekly. Everything is taken care of once I set up my payroll and I don't have to worry about anything. I also love how Gusto sends relevant communications about updates, taxes, etc.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].