9.7
Spot Score
Modern HR for Growing Businesses
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Starts from $40/user/month when monthly
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.
Offers robust integrations with platforms like QuickBooks Online and other accounting systems.
Excellent customer support that is responsive, timely, and efficient in resolving issues.
Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 111-120 out of 857
MG
Mike Gingerich
02/28/23
Pretty seamless process to setup…
Pretty seamless process to setup payroll and let Gusto handle the tax details. Definitely efficient for me.
GB
Gloria Bakerian
02/28/23
I love Gusto
Gusto makes time tracking and payroll seamless, easy, and fast. I used to spend over an hour just on transferring hours worked from the time tracking system to the payroll system. Now payroll takes me 15 minutes or less, including reviewing & approving time, adding expense reimbursements, and submitting payroll. I love Gusto!
CT
Castle Therapy
02/28/23
my errors that needed to be fixed
quick and easy to do payroll. Customer Service was easy to communicate with and solve my errors.
DP
Daisy Pistey-Lyhne
02/26/23
Overall good with a few minor flaws
User interface is clean, easy to access and understand. In setting up our organizational benefits, employees were responsive and easy to reach. But while everything has gone smoothly with previous organizations I've worked with that used Gusto, things were confusing in setting up a fully new organization because of our structure as a "fiscally sponsored program". And our health benefits were misassigned somehow, causing a bit of a headache.
H
Harold
02/26/23
User-friendly is a tame description
User-friendly is a mild term when describing this platform. It holds your hand. It talks to you. It tells you in no uncertain terms what to do next and when to do it. Processing payroll is so breezy, you have to make an effort to mess it up.
LW
Lori Wood
02/26/23
Gusto is super user friendly
Gusto is super user friendly, very easy to follow and move through payrolls. They handle all of the tax reporting, quarterly and annually. It's been a great experience since we started using Gusto a few years ago.
AA
Alex Avinger
02/25/23
Easy to navigate.
Gusto is easily to navigate and use whether its hiring or running payroll. Great platform. Will continue to use.
T
Tyler
02/13/23
Lyndon with the Assist!!!
Lyndon was quick to provide me with the solutions that I needed to get my Partner account in order.
CA
CLA Accounting Solutions, LLC
02/07/23
Gusto is a great payroll…
Gusto is a great payroll software/platform. It is easy to use. Reports and returns are easy to run, locate and print for clients. The payroll process is simplified with Gusto. Payroll taxes are deducted per pay period instead of in large monthly or quarterly lump sums for clients, making it easier for clients to manage their cash flow. As an accountant, I recommend Gusto for any business, but especially small to medium-sized businesses. The staff at Gusto are great to work with and are very ...
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SA
Sean Alexander
02/06/23
Great company
Great company, with awesome customer service. We have employees in many different states, which makes compliance a nightmare. Gusto is great about forcing us into compliance. Any questions we have their customer service calls us immediately and are super helpful. Love this company.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
