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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 101-110 out of 857

KR

Kevin Rhodes

03/12/23

5 out of 5

Great platform

Great platform, easy to use, great reporting features!

BS

Ben Stoodley

03/12/23

5 out of 5

Ive been using Gusto for 5+ years

Ive been using Gusto for 5+ years, now I have it set up on 3 different businesses, highly recommend!

CL

Chris LaVoie

03/09/23

5 out of 5

Running Payroll on Gusto is super easy

Running Payroll on Gusto is super easy. So far this is the easiest payroll system I have used. Better than Quickbooks and better than ADP.

CI

Consider It Done

03/08/23

5 out of 5

Was having trouble adding info to my…

Was having trouble adding info to my business account. The chat rep "Jewel" hopped in and got everything worked out for me. She was quick and friendly. Thanks again Jewel!

MW

Mark Whyte

03/07/23

5 out of 5

Really easy to use and have all the…

Really easy to use and have all the reporting capabilities that is needed. I can also run as many payroll as I want.

DS

Diana Starr

03/07/23

5 out of 5

Gusto Nottingham is the best

Gusto Nottingham is the best! Fantastic staff that always make any occasion special. They are so friendly and attentive. The food is consistently good quality and I can't recommend the restaurant highly enough.

VF

Vanessa Frost

03/06/23

5 out of 5

Gusto makes it so easy to run payroll

Gusto makes it so easy to run payroll. The platform is incredibly easy to navigate and gives you the confidence to know you're doing everything correctly. Not to mention, the customer service is great!

PM

Paula Marie Williams

03/02/23

5 out of 5

Easy to use and convenient with high…

Easy to use and convenient with high interest in savings.

JL

Jon Locascio

03/01/23

5 out of 5

Fantastic payroll app. The Best of the rest

Fantastic payroll app. Offers everything you could possibly need to track your pay. From savings goals to having all your payroll info in one place. I have had other apps with different jobs and Gusto by far is the superior choice for any business to offer employees a very friendly user experience.

CH

Cecelia Harrison

03/01/23

5 out of 5

Great Product!

I love how easy, user friendly and affordable Gusto is. It makes my life easier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].