Guesty Reviews in September 2026: User Ratings, Pros & Cons
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Guesty Reviews & Ratings
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Spotsaas Editor’s POV
Guesty is a powerful property management software tailored for short-term rental operators. Its features streamline operations and enhance revenue potential through effective channel management.Read more
Guesty pros and cons
Increases listings significantly
Saves time with automation
Unified guest communication
Multi-channel management
Limited customization options
May require training for new users
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Showing 311-320 out of 635
I
Ian
09/21/22
So far, so excellent!
The Guesty team has proven itself time and again since we signed up with them. Some may consider it expensive but as the saying goes 'you get what you pay for' There are several features worth highlighting but the primary ones are the multi-calendar, integrations and tasks manager. Suggested edits are taken on board to be considered. The Customer Service (ticketing system) has always worked well for us. We find the responses received are timely and if there is likely to be a delay in ...
Read more
I
Ian
09/21/22
So far, so excellent!
The Guesty team has proven itself time and again since we signed up with them. Some may consider it expensive but as the saying goes 'you get what you pay for' There are several features worth highlighting but the primary ones are the multi-calendar, integrations and tasks manager. Suggested edits are taken on board to be considered. The Customer Service (ticketing system) has always worked well for us. We find the responses received are timely and if there is likely to be a delay in ...
Read more
OM
Owen Mellett
09/20/22
Amazing
A really great system, Guesty is the hub for all guest communication and much more, saving us so much time and making our lives so much easier. The support offered by the company is even more incredible, Hazel is provides us with weekly support meetings, updates and is always super understanding and patient with her explanations, can't thank her enough.
OM
Owen Mellett
09/20/22
Amazing
A really great system, Guesty is the hub for all guest communication and much more, saving us so much time and making our lives so much easier. The support offered by the company is even more incredible, Hazel is provides us with weekly support meetings, updates and is always super understanding and patient with her explanations, can't thank her enough.
PR
Parker Reich
09/20/22
Excellent Account Management & Support
Sarat at Guesty has been a great partner while we expand our VR business. He and his team have always been quick to respond to any questions or concerns. The reoccurring support meetings have been a huge help and have virtually eliminated any frustrations we have had. Overall it has been exciting to see the software itself evolve. We are a proud Guesty partner!
LI
Luxury In Transit L.I.T
09/20/22
Guesty is an unbelievable tool
Guesty is an unbelievable tool, we've been a loyal customer since 2016. To date no other competitor has come close to the tech, service, and user friendliness Guesty has to offer. Moreover my Account manager Sarat always goes above and beyond for me, he never misses a touch base, always fights for me for the best support and follows up with me randomly to see how im doing.
LI
Luxury In Transit L.I.T
09/20/22
Guesty is an unbelievable tool
Guesty is an unbelievable tool, we've been a loyal customer since 2016. To date no other competitor has come close to the tech, service, and user friendliness Guesty has to offer. Moreover my Account manager Sarat always goes above and beyond for me, he never misses a touch base, always fights for me for the best support and follows up with me randomly to see how im doing.
PR
Parker Reich
09/20/22
Excellent Account Management & Support
Sarat at Guesty has been a great partner while we expand our VR business. He and his team have always been quick to respond to any questions or concerns. The reoccurring support meetings have been a huge help and have virtually eliminated any frustrations we have had. Overall it has been exciting to see the software itself evolve. We are a proud Guesty partner!
TV
Tina Villis
09/14/22
Customer Support
Since transferring to the Guesty platform in September 2021 the customer service support has been exemplary. Regular sessions started on a weekly basis & now 12 months later we still have fortnightly sessions. The first Guesty Support Rockstar was Frosina & we have now transitioned to Zoe providing customer support. This ongoing support has certainly eased 'the pain' of moving to a new platform. Thank you Guesty for your commitment to customer support. Tina Villis Australian Luxury Stays
TV
Tina Villis
09/14/22
Customer Support
Since transferring to the Guesty platform in September 2021 the customer service support has been exemplary. Regular sessions started on a weekly basis & now 12 months later we still have fortnightly sessions. The first Guesty Support Rockstar was Frosina & we have now transitioned to Zoe providing customer support. This ongoing support has certainly eased 'the pain' of moving to a new platform. Thank you Guesty for your commitment to customer support. Tina Villis Australian Luxury Stays
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].