Guesty Reviews in June 2026: User Ratings, Pros & Cons

Don't believe the fake positive reviews…

Don't believe the fake positive reviews you see here - there are NO ACCOUNT MANAGERS and no phone assistance of any kind, or email for that matter. Guesty makes you pay a 1000 USD fee upfront and sign a 1 year contract. After that you pay 60usd per listing per month (if you are an average propriety manager with 10 houses that is 600 usd monthly fee) They do a great job to market the platform but once you make the mistake to sign the contract you are screwd. The app crashes continually and ...

Gue5-Star PMS, 5-Star Account Management and Supportsty has improved our distribution

Guesty has improved our distribution, connectivity, and efficiency in immeasurable ways. We're delighted with the SAAS product. Guesty has addressed nearly every area of need by engaging in our business, listening to our feedback, and evolving their product. The software is best-in-class, but its people like Kiersten Warner (our Guesty account manager) who have proven to be the difference between good and exceptionally great.

Michelle Kim is the BEST account…

Michelle Kim is the BEST account manager! If you are lucky enough to be a part of your PM team you can rest assured that she will be responsive and resourceful!

The Service from Guesty is awesome and…

The Service from Guesty is awesome and the product is highly functional I would totally recommend this software package

"Excelente software para gestión de propiedades"

What do you like best about Guesty? Me gusta mucho la interfaz que tiene, sinceramente se nota que le pusieron mucho esfuerzo en este sentido What do you dislike about Guesty? Creo queno hay nada malo para decir de esta plataforma Recommendations to others considering Guesty: Recomiendo mucho utilizarla por su interfaz de usuario What problems is Guesty solving and how is that benefiting you? Antiguamente tenía que usar varios software distintos y ahora mismo con Guesty me alcanza para ...

Guesty: A Great Product and Great Team

Guesty is the most robust property management tool in the industry. The product is constantly being developed and iterated on and the product team is great at listening to feedback. Although there are sometimes issues, as with all software services, the Guesty team is always helpful, professional, and prompt in their responses.

Guesty Review

Our company signed on to Guesty in June of 2020. Since then, the platform has helped us to scale through its centralized calendar, guest communication services and accounting features. Although these features, amongst a few others, have been beneficial to us, they have not come without many challenges. We have been frustrated with several technical issues with the platform throughout our time as Guesty customers and we often feel like we are in a beta test group as opposed to signing on to ...

Guesty is best in class

Guesty is best in class. The team is responsive, knowledgable and supportive. They know what is most important to operators and they constantly strive to make our operations easier and better. Team Guesty all the way.

Guesty & Cosmo (The Perfect Partnership)

Cosmo has been a long time client of Guesty and words can’t explain how happy we are. Guesty have grown and flourished with us from day dot. Ellie Reading (our Account Manager) is an absolute weapon - she is always available and takes care of everything we need. Would recommend Guesty to anyone current or new in the industry.

Rolls Royce of the industry

It is one of the best if not the best platforms out there. It does cost but it is very good.