Guesty Reviews in June 2026: User Ratings, Pros & Cons

Great product, great experience, great team

We have been with Guesty for about 5 years now and I've been very pleased with the results. In my opinion, the best thing about the software is their constant implementation of features to stay ahead of their competitors. The customer service is very good - I usually get a response within 24 hours when I have a query. I currently use their 'communication service' which allows them to communicate directly to guests' queries just like a virtual assistant service. This particular feature is by ...

Great product, great experience, great team

We have been with Guesty for about 5 years now and I've been very pleased with the results. In my opinion, the best thing about the software is their constant implementation of features to stay ahead of their competitors. The customer service is very good - I usually get a response within 24 hours when I have a query. I currently use their 'communication service' which allows them to communicate directly to guests' queries just like a virtual assistant service. This particular feature is by ...

Scam service

Scam service. There is no way to contact them except via email which they don’t reply to. They deactivate your account and decline reservations without your consent. Guesty what the f is that? What number can one reach you at?

Sarat is amazing

Our account manager Sarat is amazing! He is always willing to help and give feedback to make our business better. Partnering with Guesty has allowed us to automate our business and focus more on growth/ expansion instead of just admin work. Working with Guesty, has changed our business for the better. I feel they want to see our company grow and they are not only partners but advocates for us.

Sarat is amazing

Our account manager Sarat is amazing! He is always willing to help and give feedback to make our business better. Partnering with Guesty has allowed us to automate our business and focus more on growth/ expansion instead of just admin work. Working with Guesty, has changed our business for the better. I feel they want to see our company grow and they are not only partners but advocates for us.

Guesty & Ellie - AMAZING

Ellie Reading our Account Manager is AMAZING & super helpful. We love the GUESTY product but we also really appreciate Ellie's ongoing support. The 24 hr support line and ticket process is really good for us as it gives us to time to consider the issue and work on a resolution. the Support team are also so polite, courteous, professional but more importantly knowledgeable. Our annual income has increased by at least 25% since our migration to GUESTY.

Very progressive and knowledgable

Very progressive, knowledgable and genuine team. Respond quickly, very easy platform to use, good value for money. We have 15 premium holiday houses listed, and the guesty platform has been perfect for us!

Guesty & Ellie - AMAZING

Ellie Reading our Account Manager is AMAZING & super helpful. We love the GUESTY product but we also really appreciate Ellie's ongoing support. The 24 hr support line and ticket process is really good for us as it gives us to time to consider the issue and work on a resolution. the Support team are also so polite, courteous, professional but more importantly knowledgeable. Our annual income has increased by at least 25% since our migration to GUESTY.

Very progressive and knowledgable

Very progressive, knowledgable and genuine team. Respond quickly, very easy platform to use, good value for money. We have 15 premium holiday houses listed, and the guesty platform has been perfect for us!

Guesty A Very Reliable PMS

As a Property Management company working with Guesty has always been a good experience. They make sure things get done on time. The people I work with are very knowledgeable about what they do. Ellie Reading has always been a pleasure to work with. Yoav Tourel is so supportive of our growth. They both go beyond the extra mile to help us and ensure that we maximize the best service we can receive from a PMS provider. Guesty is highly recommended to manage all your properties and connect them ...