Guesty Reviews in June 2026: User Ratings, Pros & Cons

Michelle is the best!

Guesty has been a game changer for our company. Being able to streamline guest communication, cleaning/maintenance, accounting/reporting, and integrating smart devices has allowed us the time to focus on other aspects of our business. Incredibly helpful. Michelle, our account manager, is a total rockstar and makes herself available to go over whatever we have questions on. Recently, I had some questions about integrating tasks and scheduling owner stays. Michelle made sure to respond to ...

Guesty is a great channel manager

Guesty is a great channel manager which has allowed me to grow and systemise my business well. I now run a full time holiday lettings business thanks to guesty. Phil

GCS has been a game changer and helped…

GCS has been a game changer and helped me cut down on the ‘noise’ and to focus on other aspects of business. Thank you Guesty and GCS.

"Excellent Services! Great Customer Service and Overall Product"

What do you like best about Guesty? Guesty keeps our company afloat. We manage about 100 condos on the beach for short-term rentals, and Guesty keeps everything together. So many different reports can be run with any filter, resulting in millions of different reports right at our fingertips. Our investors LOVE the owner's portal; they can make, change and cancel their reservations, see the current calendar for their properties and see past statements. Guesty's customer service is ...

Guest is the best place to Manage your Inventories

Guest is very easy to use, and they have constant support through online, and specially the account manager Hila is very much helpful in every way with dealing with Guesty Intergrations & troubleshoots.

Excellent service as always

Excellent service as always - had our account a couple of years. Our account manager Jay has been excellent during our whole journey

We have fought with Guesty for 5 months…

We have fought with Guesty for 5 months to get them to refund thousands of dollars they over charged us. Still fighting them. No one will answer the phone. Customer service doesn't respond. Do not use this company. They do not care if you are satisfied.

EBR session

EBR session with Guesty was very useful. Look forward to implementing positive changes to assist company. Thanks

Guesty is awesome

Guesty is awesome! We love GCS and how they can eliminate a lot of work on our end with guest interaction. Love the ability to have all booking channels in one place. Our rep at Guesty, Taylor M. is a huge help in resolving issues that come up and relaying development suggestions to the team. Automations are a great addition to the platform, though I wish they were more robust and offered better filters and conditions to help the processes be more streamlined and concise. Overall a ...

Guesty - More than a PMS

Guesty is an exceptional tool for the VR industry and allows a company to operate far leaner and more proactively. It has been a godsend to us and has helped us improve our service and grow our company.