Groove Reviews in July 2026: User Ratings, Pros & Cons

Groove Review

What do you like best? Easy link sharing to schedule client calls. What do you dislike? I can't think of anything I dislike - it is very convenient to use. What problems are you solving with the product? What benefits have you realized? Efficiency with call/appointment scheduling - I especially love the ease of adding colleagues and that Groove automatically finds overlapping availability based on synced GoogleCalendars.

Automate things that should be automated

What do you like best? The immediate synchronisation with Salesforce is the best feature. I can do more work out of my inbox and don't need to log every single activity in salesforce since groove does it for me. I also really like the "book a meeting with me" feature which is integrated with my calendar. What do you dislike? Sometimes my starred templates are lost when a new version came out. However, with the help of support we are always able to bring them back to life. ...

Seamless App

What do you like best? Email templates would be my most used feature, however, the option to schedule a meeting in my calendar would by far be my favourite, as it syncs this info to my database updating the activity count and date. What do you dislike? That the option to access templates or flows is a long step around and there doesn't seem to be a direct link to the section What problems are you solving with the product? What benefits have you realized? Syncs up meetings ...

Straightforward and Easy to Use

What do you like best? I like how easy every thing is to use. The Tracking and templates, its all just a few clicks. What do you dislike? Sometimes, he templates don't load so easy. What problems are you solving with the product? What benefits have you realized? Its has made it much easier to stay in touch with all of my partners.

Helping me sell more effectively

What do you like best? Love the Flow feature that allows me to set up group emails to add multiple touches to my customer outreach. What do you dislike? I like the Scheduler feature to set up phone appointments. It could be more robust. What problems are you solving with the product? What benefits have you realized? One email per contact did not have the same impact as the Flow. Love it!

Made outbound sales so much more data driven

What do you like best? I liked the easy UI and quick access to insights about which of my clients and prospects were engaging with my emails. I also liked that I could report in Salesforce on which of my accounts had engagement and thereby create a "heat map" in a Salesforce chart. And this way I would be able to prioritize which of my accounts I need to focus on. What do you dislike? It was not easy to create custom views or reporting in Groove. Recommendations to others ...

Groove and Salesforce Integration

What do you like best? The easy way in which e-mails can be copied to multiple cases allowing communication chains to be easily held in central places. What do you dislike? I have found nothing that I dislike about Groove Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Groove has made my day more time effective enabling a quick approach to copying all email communication into ...

Groove is one of the Best tools I use every day, the comunication with our client is faster

What do you like best? I love the template and the tracker of emails What do you dislike? Make a Flow it is difficult, if you what to take the contacts from Salesforce is no easy of undertand the way to get the report Recommendations to others considering the product: Groove is the Best plataform for a sales team What problems are you solving with the product? What benefits have you realized? The comunication with the client, before use Groove, all the sales Team used ...

easy to use and excellent with gmail

What do you like best? the email tracking and the ability to create flows What do you dislike? the open rates can sometimes pick up my own email opening by mistake What problems are you solving with the product? What benefits have you realized? understanding what emails have the best response

Groove is amazing!

What do you like best? I love how easy it is to use Groove as well as effective. The insights and analytics that groove provides has enabled me to reach my sales goals this year! What do you dislike? The only barrier that I find using groove is that all contacts need to be in Salesforce first. That may be more of a friction point on our end. What problems are you solving with the product? What benefits have you realized? I am able to reach my customer base in a more ...