Groove Reviews in July 2026: User Ratings, Pros & Cons

Reliable, time saver and productvity .

What do you like best? Easy and helpful pop ups for sales and account cycle. Mails trackings. Integration with other systems. What do you dislike? Sometimes not explicit easy for a first time user how to integrate other systems. What problems are you solving with the product? What benefits have you realized? Mails tracking and integration mande it easier to make my work more visible.

Love using Groove to track engagement and book meetings!

What do you like best? The meeting booking feature is probably my favorite. It allows me to share my availability, but still limit it to specific times that I chose. I like that flexibility as I do not want always provide my entire schedule for someone to view. What do you dislike? The only thing I dislike is when you use the calendar sync with Salesforce it also sinks future meetings. It would be great if there was a way you confirm what meetings to sync once they are completed. ...

Helps streamline my dad-to-day

What do you like best? Simple to use, customize and integrate into Gmail, Salesforce, etc.; UI is eas to navigate What do you dislike? there have been minor technical issues, but they were resolved quickly, or internally in regards to policies and workaround Recommendations to others considering the product: open to integrating into your day-to-day What problems are you solving with the product? What benefits have you realized? scheduling meetings with our customers; ...

Helpful for prospecting and tracking progress!

What do you like best? i like being able to see when a prospect opens my email What do you dislike? i wish the calling and texting had more features What problems are you solving with the product? What benefits have you realized? it is beneficial to have everything connected via Groove, Gmail and SalesForce

The BEST sales tool I have ever used!

What do you like best? The efficiency and the integrations with our other tech tools. It is the 1-stop shop for my daily goals and efforts. The tracking feature is amazing! If you do not have Groove you simply cannot keep up! What do you dislike? I love everything. It is my favorite tool to use daily! Very easy to use and understand! What problems are you solving with the product? What benefits have you realized? scalability. The amount of thoughtful outreach you are able to ...

Groove Review

What do you like best? Tracking of emails into Sales Force. Make my life so much easier! What do you dislike? At times the load up and communication into SF can take time. In general, though, it's great! Recommendations to others considering the product: To anyone considering Groove I would recommend getting a full demo from the Groove team. We saw instantly the time saver, and integration with tools we were already using and how this would make us better sales reps, and more ...

Great tool for scaling businesses

What do you like best? Groove is helpful in reaching out to your prospects in an easy manner. It helps to organize the sales process so you know who to follow up with and when. What do you dislike? I wish reporting for managers was easier. What problems are you solving with the product? What benefits have you realized? It helps to maximize your time by focusing on what's working.

Let's mass mail send!

What do you like best? Great for mass mail services, can connect to Saleforce to pull contacts emails and names to mass send email from previously saved email template. Saves you so much time! What do you dislike? Emails are generic and unpersonalised, although you can add syntax allowing you to capture your client's name Recommendations to others considering the product: Great for mass emailing purposes, would highly recommend if you are in a sales or marketing role. What ...

Groove makes it easy to send massive, personalized emails.

What do you like best? The ease of creating, editing email templates is extremely useful, the ability to add notes, tags, postpone conversations and create rules and folders makes emails more organized than ever. You can schedule your emails to go out at specific times and automate tracking and helps make sure you're importing all your customer communications. It has a sidebar that opens in Gmail so you can see your account information when you open or format an email. What do you ...

User

What do you like best? -The application is native to Salesforce so your data never needs to integrate with another tool. I've lived in that environment as well as reps will always make mistakes on which system is the system of truth. This is crucial for having real-time, clean data. -It replaced 3 tools (Outreach, Boomerang and Calendly) we were using so we saved $$$ . -It has virtually eliminated the back and forth emails I used to have with booking meetings on my calendar. ...