Groove Reviews in July 2026: User Ratings, Pros & Cons

Excellent product with a multitude of applications!

What do you like best? Email tracking, user experience is smooth and simple to use. What do you dislike? Occasionally the app disconnects from Gmail, but overall there is really not a lot to dislike about such a great product. Recommendations to others considering the product: Great product with an easy to use interface! Go for it. What problems are you solving with the product? What benefits have you realized? Client communication is the essence of every business, ...

Groove simply makes my life easier!

What do you like best? Leading change management and enablement in large organizations, your biggest challenge is to communicate. Groove has made my life easier! An intuitive solution that allows me to simply build my templates and send them any time to anyone. Not only that but also provides seamless integration with Gmail What do you dislike? I was experiencing some issues to open templates in Gmail last week I'd be great to have more Fonts available What problems are you ...

Automation for Your Workday

What do you like best? -Groove keeps tracks of all emails sent and reminds you when its time to reach out next as part of your cadence What do you dislike? -I haven't yet found anything that I dislike. They do an awesome job and refining and regularly pushing out updates. What problems are you solving with the product? What benefits have you realized? -I can handle a fuller pipeline while being on top of touchpoints. -Makes your day easier to manage.

Efficient process

What do you like best? I like the scheduled emails and the templates. Also, tracking students opening the emails. What do you dislike? I would like if there was an easier way to view the emails. Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits have you realized? The best time to reach individuals and if they have opened their emails

Easy to use, saves a lot of time

What do you like best? The ability to create templates. Tracking of mails also helps with engagement plans What do you dislike? A mobile app would be useful. It would help with tracking of responses on the go. Recommendations to others considering the product: Really useful to streamline your sales cadences. The MI produced by the service, makes management oversight of sales activity easy. The ability to track outreaches allow you to stay in touch with ...

Groove

What do you like best? It easy to track and keep everything organized. What do you dislike? You have to keep logging in which takes a while. What problems are you solving with the product? What benefits have you realized? Easy to go call blocks, and keep yourself organized. Every appointment is synced with my calendar and I can easily go a call block with all the information upfront that saves times.

Groove has enabled me to dramatically improve my targeted messaging to prospects

What do you like best? It's easy to build flows and automate much of my outreach. I can quickly see who opened, who my "hottest" prospects are and target them separately. The analytics tab is extremely useful for seeing a quick view of where I'm succeeding. The flows tab allows me to skip people, customize messages before sending and track everything from Linked In to Phone Calls to Emails What do you dislike? While there are integrations to Sales Nav and SFDC that Groove enables, ...

Easy automated functions.

What do you like best? Scheduling feature and flow steps are helpful. What do you dislike? I don't dislike anything about Groove at this time. Recommendations to others considering the product: None. What problems are you solving with the product? What benefits have you realized? Saving a lot of time with automation.

all the integration and the tool work very well

What do you like best? the match that a ican do with the tools like emails What do you dislike? the capacity of do flows to following the clients, make templates, log eact interaction on sales force on the google calendar and on gmail What problems are you solving with the product? What benefits have you realized? always i can log each thing that i do on the sales force

Automating your customer outreach= Increase pipeline and reduce churn

What do you like best? I love the seamless integration with SFDC, as well as the "read" notification count. What do you dislike? Could have a bit of bit of more modern look. What problems are you solving with the product? What benefits have you realized? Increase revenue overall, by increasing our customer pipeline, as well as reducing churn among existing clients.