Groove Reviews in July 2026: User Ratings, Pros & Cons

Very good integration between Google and Salesforce

What do you like best? The direct search in Gmail into Skywater What do you dislike? It sometimes looses connection and needs restart Recommendations to others considering the product: Just try it, it is worth the time What problems are you solving with the product? What benefits have you realized? I can work more efficient and secure logging of important mails into Skywater

Save Time, Increase Leads, Engage with Clients

What do you like best? Groove is very user friendly and lets you "set it and forget it". For any busy sales, marketing, or client service person - Groove helps you keep up with communication. I also enjoy the ability to see who is viewing my emails from the Chrome Plug-In so I can see who I need to keep up with. What do you dislike? It's hard to think of what I dislike about Groove, but maybe they can include email reminders to the users that a mass email is about to go out? Just ...

Makes sending emails easy !

What do you like best? How it self automate my process daily love it. What do you dislike? The fact that it logs out alot and you have to sign back. What problems are you solving with the product? What benefits have you realized? Solving the problem of sending emails with out typing them.

Its really amazing work with groove

What do you like best? Mail and call tracking, every day we need to send mails to the new restaurantes. What do you dislike? sometimes the synchronization with mi tool SFDC Recommendations to others considering the product: no one What problems are you solving with the product? What benefits have you realized? Mail and call tracking with my team.

G2 review

What do you like best? The Efficency and how easy it is to use. What do you dislike? Nothing i find groove to be super useful Recommendations to others considering the product: Great tool highly recommended. What problems are you solving with the product? What benefits have you realized? Problems such as how often my emails are being viewed and the efficacy of my communication with third parties.

Excellent tool for organization and client relations

What do you like best? Ease of use, the program is very straightforward and user friendly. Syncing with Salesforce is seamless and offers access to an even greater level of touchpoints with each client. Ability to group clients using the "hot" button. What do you dislike? Sometimes certain things don't work and you inexplicably get the "melted icecream screen." Definitely need to be pretty nimble with Salesforce to get the greatest level of cross-collaboration between the two ...

Groove - could barely use SalesForce effectively without Groove

What do you like best? just works in the background to track and attach things to SF records. Worth it just for that - but you can also bring email automation and nurture campaigns to SF with Groove Flows. Also it makes email templates much more manageable. Finally - the Gmail interface add-on is super useful. Almost forgot - calendaring is included - which my whole team uses. Finally - their support is superb. What do you dislike? downside is that you need this at all. ...

Daily Usage Review

What do you like best? I like that it lets me know when someone has opened my email without the recipient deciding if they let me know. This is particularly helpful for reaching out to cold and warm prospective clients. Many times they will see/read my email but not respond. Now I have a way of knowing my email didn't go into their junk email folder. What do you dislike? I don't like that I have to be logged into Saleforce What problems are you solving with the product? What ...

Great for tracking connections with clients and prospects

What do you like best? I liked how grove kept track of emails and other contacts I made with my clients and prospects. It helps in knowing what I've done in the past to make sure I don't duplicate efforts. What do you dislike? I wish it wasn't all or none. Meaning, I don't necessarily want ALL my emails tracked. Maybe there is a way to select certain activity but I haven't figured it out Recommendations to others considering the product: I've only used the interface with ...

My review

What do you like best? Connection to google tools Connection to gmail What do you dislike? Very slow to send flows Flow limit Templates What problems are you solving with the product? What benefits have you realized? Send bulk emails, setup flows