Groove Reviews in July 2026: User Ratings, Pros & Cons

Senior Regional Director of Sales

What do you like best? Ability to log activity seamlessly in Sales Force, add new contacts and track emails opened. What do you dislike? Sometimes it gets "turned off" and you have to double check your emails were logged. Recommendations to others considering the product: do it! Don't wait another minute. What problems are you solving with the product? What benefits have you realized? Managing sales activity, email cadences and outbound communication with ...

A Must Have Tool For Time Management

What do you like best? The amount of time I save by having Groove automatically update Salesforce with my call efforts is invaluable. Those calls are tracked by senior management, so having the confidence that my numbers are accurate is important. What do you dislike? I would prefer to have my Favorites view in templates be my default instead of Recent. Recommendations to others considering the product: Have a beta group test it. You will love the product capabilities, but ...

great product

What do you like best? appointments link on calendar and link emails and easy templates What do you dislike? nothing so far i like everything i have done so Recommendations to others considering the product: used it What problems are you solving with the product? What benefits have you realized? helps me remember and see who did i sent emails too and can go back easily to find it and update me with the info that send clients

Best Business tool

What do you like best? I love that I can use Groove's analytics to understand what my open rate of my emails are. I can categorize my outreach into "flows" to stay organized and in front of my customers What do you dislike? I haven't run into anything I disliked as of yet. Recommendations to others considering the product: Install the omnibar and use workspaces What problems are you solving with the product? What benefits have you realized? The problems that I am ...

Groove makes gmail do the things you wish it would

What do you like best? Ability to automatically track emails via Salesforce so I can see reminders of the last time I exchanged emails with clients or prospects; ability to send calendar scheduler; ability to send emails at certain times or schedule emails to go out in the future. What do you dislike? There are few downsides, if any. Groove really helps gmail be more functional. What problems are you solving with the product? What benefits have you realized? It saves a ...

Groove has made my work life some much easier.

What do you like best? I love the templates,the email tracker,and how it logs my emails to salesforce. What do you dislike? Nothing, I love everything about Groove! What problems are you solving with the product? What benefits have you realized? The email tracker and logging my emails to salesforce

Seamless experience

What do you like best? Automation o email flows, sharing of templates and integration with salesforce as well of tracking of emails. What do you dislike? Lack of an in-depth tutorial on how to make the most of all the features of groove. What problems are you solving with the product? What benefits have you realized? Scalability of sales engagement, saving you time.

Informative and accurate.

What do you like best? The notification that comes through when someone open an email you sent and the integration with SalesForce. What do you dislike? Productive functionality. UX can be improved. Recommendations to others considering the product: Grooves great to sync contacts, email, tasks, invites etc One stop shop. What problems are you solving with the product? What benefits have you realized? Differentiate between hot and cold prospects.

Groove- Extremely helpful service

What do you like best? I really like the ability to send out multiple emails to clients at once. What do you dislike? While I think Groove is user friendly, it did take my teammates several uses before getting comfortable with operating it. What problems are you solving with the product? What benefits have you realized? We have solved the problem of how to communicate effectively with our clients. We've realized we can easily send information with little hassle.

Very Reliable Multi-functional Tool

What do you like best? The installation process is quick and seamless. Most importantly, Groove integrates well with existing business tools like GSuite and SalesForce. I rarely encounter barriers or unexpected bottlenecks while using different features. Even better is the fact that Groove lets users customize multiple dimensions specific to scheduling meetings, app integrations, etc. What do you dislike? While rare, users are sometimes forces to reschedule appointments they ...