Groove Reviews in July 2026: User Ratings, Pros & Cons

Very useful tool with helpful features and updates being added regularly

What do you like best? I use several features but the reminder option is my go to for making sure I complete follow up on pending emails/tasks. I am learning to use the task bar more now What do you dislike? I cannot think of a downside of using Groove right now. I dont use the notes/keep feature. Recommendations to others considering the product: This is a nice integration to our Gmail which shows up on the page and within the emails so it is very easy to access and use ...

Groove experience at work.

What do you like best? I love how groove tracks my emails and allows me to work efficiently with my next steps in prospecting. I also love that it logs all my emails into Salesforce. What do you dislike? Honestly, none at this time. I utilize it a lot more since our training we had! Recommendations to others considering the product: I would definitely recommend training so that you can utilize all of its features! What problems are you solving with the product? What ...

Groove makes email life a breeze. Access to templates saves you so much time!

What do you like best? The use of templates in order to save time. What do you dislike? I have experienced connectivity issues in the past where groove will take a while to load and this will keep my from being able to access templates. However, it is possible this is an error on my end. This can hurt productivity at times if a frequent issue but this is often resolved relatively easily. What problems are you solving with the product? What benefits have you realized? I love ...

Event Specialist

What do you like best? My grammar isn't the best so I like that it shows you options to grammatically fix your errors and the big bold red line reminds you to go bk and fix anything before you send emails What do you dislike? I have experienced sometimes giving the wrong phrase that may not sound correctly What problems are you solving with the product? What benefits have you realized? Grammar errors; making sure that my emails are professional w/ no misspellings

Jim Loves Groove

What do you like best? Saves me a ton of time and aggravation in communicating with prospects. What do you dislike? Just a minor thing, occasionally difficult to format the email templates Recommendations to others considering the product: Utilize Templates and Calendar Scheduler What problems are you solving with the product? What benefits have you realized? With Groove, I now have a consistent accurate trackable prospect communication flow helping me bring on new ...

I love it! Especially tracking who opened my email.

What do you like best? Automatic logging emails in SFDC, templates What do you dislike? there's no thing I dislike............... Recommendations to others considering the product: use it, its super useful :) What problems are you solving with the product? What benefits have you realized? Logging my activity in SFDC, easy access to email templates, I can see who lied and said that haven't seen my mail :P

relationship review

What do you like best? Sending delay emails to client at different days What do you dislike? Downsize is the system capability and process Recommendations to others considering the product: use it. its excellent tool for prospecting What problems are you solving with the product? What benefits have you realized? set up emails to client and prospects at different days

Groove & Salesforce

What do you like best? Groove has helped automate what were previously manual tasks for our Sales Reps working in Saleforce. Groove Flows has also helped our team coordinate weekly sales campaigns leading to higher customer/prospect engagement. What do you dislike? I really don't have any dislikes to share about Groove. The only issues I can think of are more related to how emails are logged in our CRM. Recommendations to others considering the product: This product is far ...

Makes Life Easier

What do you like best? I love that I have my own personal email templates that I can edit based on my own needs. I also love that I can schedule emails to be sent out when I am not in the office. I work with students and it is so helpful to schedule emails to be sent out over the weekend or even when I am not in the office to continue to keep them accountable in my absence. I also love the fact that I get notifications when my emails are opened. This insight helps me a lot when ...

Groove is an affordable solution with valuable features

What do you like best? Our rep has continued to offer valuable team training over time. And the Groove support team is quick and responsive. What do you dislike? There aren't options to customize the team enabled unsubscribe link that occurs below an email signature. Recommendations to others considering the product: It is an affordable solution and does a better job than Salesforce Sales Cloud alone. What problems are you solving with the product? What benefits have ...