Groove Reviews in July 2026: User Ratings, Pros & Cons

I use Groove almost every week for our clients.

What do you like best? The email blasts and Call/Text options are what I use for our clients. The ability to use Flows and track all of this amazing! The way the website is organized is also very helpful. I tend to recommend using these tools to my friends in their companies too. What do you dislike? There is almost nothing that I dislike about groove so far. It took me a couple of days to get the hang of what needs to be done and how to do it on the platform, but now I ...

Great Features, Constant Updates

What do you like best? the connection to salesforce is excellent and makes working in two systems easy What do you dislike? it is hard to organize flows end to end. Recommendations to others considering the product: it's a powerful tool, but feels very simple. What problems are you solving with the product? What benefits have you realized? activity tracking, following up on inbound leads, tracking by persona, and even outbound prospecting.

Great service

What do you like best? It is a great tool for our sales team and pretty user friendly. What do you dislike? Some issues that come up after Groove does updates. The Groove Support team tries to help as much as they can and get the issues resolved. What problems are you solving with the product? What benefits have you realized? Bridge dialing is great and Groove helps us keep track of completed calls. When we request special things to add on the team tries to put them into ...

Groove does it all!

What do you like best? The automation that comes with the platform, I barely have to do anything! What do you dislike? It's UI for customization, especially within Gmail could use some enhancements. Same with enablement What problems are you solving with the product? What benefits have you realized? Keeping records of everything in Salesforce, saving/creating contacts, etc.

Groove thing!!

What do you like best? The things I like best are the flows and ease of use, to be able to add new people to flows via salesforce or importation. I also like the template that integrate with Gmail to speed things up. Groove also allows me to include links to book demos effortlessly What do you dislike? Sometimes the communication between salesforce ,gmail and groove feels slow to use. What problems are you solving with the product? What benefits have you realized? More ...

Best sales automation tool

What do you like best? The omnibar makes it easy for sales to quickly see data from Salesforce and input data. The gcal integration is also a time-saver for adding activities to Salesforce. So many useful features. What do you dislike? Lots of new features being pushed, so there are occasional bugs What problems are you solving with the product? What benefits have you realized? Saving time inputting data from emails + calls, saving time creating activities for cal events, ...

Groove is very intuitive, and the flows are very powerful. The team is also very helpful and nice!

What do you like best? Flows help us automate processes that would otherwise be very manual and time-consuming, and the integration with Salesforce and Gmail is seamless! What do you dislike? as of now, there aren't any big blockers i've found with the product Recommendations to others considering the product: If you're looking for a simple, easy to implement solution to track all of your emails/activities and help with automating some of your processes, Groove is a great ...

Using Groove for our organisation has helped streamline our services

What do you like best? The functionality and ease of use, especially utilising the connectivity with Salesforce What do you dislike? We have not found anything that we dislike using Groove. Recommendations to others considering the product: Highly recommend using Groove, it has saved us so much time and helped keep our contact records up to date. An they are pretty awesome to deal with for their customer service, What problems are you solving with the product? What ...

Easy to use and manage!

What do you like best? I find Groove easy to use and customize within my company's guidelines. Makes scheduling with students SO much easier especially since both my company and my students use GSuite for email and calendar. Customer support has also been helpful. What do you dislike? I have not nearly maximized Groove's capabilities. I just learned about email tracking a couple weeks ago which is awesome. My slight dislike is the naming conventions for calendar events - if I ...

The Power of Connection keeps the world grooving.

What do you like best? The ability to add steps and automated time email sends. I also like the ability to see who has read your email and when. What do you dislike? For me, not too many downsides. I wish it wouldn't allow contacts to opt out. Some systems remove that option. What problems are you solving with the product? What benefits have you realized? Creating a cadence with my emails has allowed me to stay top of mind with my contacts. I'm seeing more responses ...