Groove Reviews in July 2026: User Ratings, Pros & Cons

Indispensable part of my workflow

What do you like best? Omnibar, direct integration in the inbox What do you dislike? I don't really use the external dashboard site - mostly because I'm not using it in a sales perspective, but I can see how the functionality would be really helpful in those contexts. Recommendations to others considering the product: My team's implementation is pretty basic compared to the robust feature set that it offers. It's definitely worth considering the full suite of features and ...

Groove Review May 2020 - Chaitali Sharma

What do you like best? The analytics part and that I can plan and strategize based on the same. Life has become so easy and simple and not assumption based. I also love the campaigns and the fact that at one shot I can send mails and create next actions for myself. What do you dislike? Nothing. But I do have a wish that I could also have the same analytics for my company domain email IDs too. Recommendations to others considering the product: Yes, I would surely and ...

Time saver, efficiency maker

What do you like best? Helps prevent playing phone tag with clients and for those who "have to check their schedule" I love being able to tell out they've at least read my email. What do you dislike? Sometimes when I have an email tracked, it's not accurate, shows the other person opening it but it wasn't. Also it does not compensate for VPN to mask location. Recommendations to others considering the product: Great organization tools. slight learning curve, dont be afraid ...

Great customer service

What do you like best? Sending multiple emails at one time. Workspaces and Customer support- What do you dislike? I would like to be able to import any contact What problems are you solving with the product? What benefits have you realized? Multiple engagements

Efficient as can be!

What do you like best? I like that you're able to control your calendar and sync it to your gmail account for easy access to scheduling meetings with clients. I also like that you're able to make unique email templates and have them well organized into several sections/subjects. Now if you're looking to go on vacation for example, you can easily set your calendar on groove to reflect your vacation time. I also enjoy the email tracking feature which is super helpful when doing my job due ...

Scheduling made easy!

What do you like best? I include my scheduling link in my email and that allows my students to schedule time with me whenever they need to. Groove connects seamlessly with my google calendar. I don't have to worry if the time a student chooses will conflict! What do you dislike? The one thing that I would change is to have options for time available during specific weeks. For example, if my hours are different for one week, I have to adjust blocks in my google calendar. It would be ...

Great experience

What do you like best? Groove is a top of the line system that has made my business grow tremendously. It has allowed me to organize, review analytics, and much more. What do you dislike? Nothing to dislike! The system, the customer support, the set up, everything about Groove has been smooth and lovely. Recommendations to others considering the product: Use it to the fullest and it will pay off What problems are you solving with the product? What benefits have you ...

Easy to use product

What do you like best? The seamless integration with SalesForce What do you dislike? Not sure. I think that I am not sure how engagement is calculated, but that is on me to research on your help site. What problems are you solving with the product? What benefits have you realized? I receive the reports for my team so it gives me a quick check how much my team is working with customers.

I love Groove!

What do you like best? Groove really simplifies many of my work flows. It makes it easy to return emails to me when I am not ready to respond. I also like the SalesForce integration so I can easily track all the emails I've sent over the week with no manual labor. I really like the idea of flows, but have not used them as much as I think I should. The other feature I love is the calendar integration to quickly and easily schedule time with clients. What do you dislike? Sometimes ...

Awesome too! Game Changer in keeping my follows up consistent

What do you like best? Groove has helped me stay much more organized. Being able to put my prospects in flows and set certain cadences is really beneficial. Customer support is great as well. Anytime I have an issue it doesn't take long to get resolved. What do you dislike? There's one MAIN thing, and it's been a frustration from the beginning. Once you have "timed" an email to go out, you do not have the ability to go and preview that message to see spelling, formatting, etc. If ...