Groove Reviews in July 2026: User Ratings, Pros & Cons

Groove has optimized my workflow!

What do you like best? I can send out emails with no worry that I will forget to follow up or schedule an important meeting. The templates are also time savers as you can populate an email with one click! I use Groove every day. What do you dislike? The only thing that I dislike about Groove is how you have to manually add one email at a time to Flows. There is an option to mass upload, though! What problems are you solving with the product? What benefits have you realized? ...

Great for tracking emails

What do you like best? I work with a student population that are mostly online. Groove is great for tracking if students have seen their emails so that I can make sure they are at least reading their information. What do you dislike? With salesforce integration, sometimes the emails will not automatically attach to the correct record because of discrepancies. What problems are you solving with the product? What benefits have you realized? I can now see if student's at least ...

Great Tool

What do you like best? Our sales team has naturally adopted Groove into their day to day workflow. Using flows, tracking e-mails, and seamlessly integrating with Salesforce. What do you dislike? Nothing I can think of. It's all positive. Recommendations to others considering the product: Nothing beyond do your homework, look at the features and benefits and observe how naturally your team will adopt this easy to use technology. What problems are you solving with the ...

Groove has made my job much for sufficient and productive. It’s great knowing when to reach out.

What do you like best? Knowing when a prospect opens my email!! What do you dislike? I feel like the process to send out mass emails is slightly confusing, and a lot of steps! Recommendations to others considering the product: Learn what you can do with it. There is a lot more than you think What problems are you solving with the product? What benefits have you realized? Reaching out to clients/prospects at the right time...it also reminds me I sent emails to ...

Brilliant experience

What do you like best? Using Groove to track when clients have started opening/reopening emails to ensure I am following up at suitable times and understanding which emails I send out get the best engagement. It allows a lot of saved time in prioritizing prospects and tracking important emails at pivotal times i.e proposals, contracts etc. I use Groove to track my monthly activity, I use the activity performance template to provide managements with reports. This has been useful in 1 ...

Executive Admissions Counselor

What do you like best? I love that it automatically sends a copy of the emails to the Salesforce page. I also like the fact that if an email could not be tracked, we have an option to look it up and assign it the Salesforce page per client. The email templates and scheduler link saves a lot of time and I utilize it everyday. What do you dislike? There is a a little infinity tab to the right of the gmail. It blocks my Gmail chat based on its position. Recommendations to others ...

Client Experience Operations Manager

What do you like best? I love being able to see when a client reads my email What do you dislike? I dislike nothing so far everything is good Recommendations to others considering the product: Great tool for any sales role What problems are you solving with the product? What benefits have you realized? no problems, only at the beginning with staying signed in on my google account. benefits are email templates and seeing when client opens email

Groove is the grooviest! Love this tool!

What do you like best? Groove is so simple and intuitive to use What do you dislike? I do not have any dislikes about Groove! Recommendations to others considering the product: Sync up with your dedicated Groove Account Manager for all best practices! What problems are you solving with the product? What benefits have you realized? I am able to solve many outreach complexities with Groove. The benefits I've realized are high engagement with prospects as well as ...

Groove Review

What do you like best? Synchronization with Salesforce and Google calendar. What do you dislike? Nothing, everything is working well so far. Recommendations to others considering the product: It will help synchronize your calendar and keep track of your conversations. Also the templates are very useful. What problems are you solving with the product? What benefits have you realized? Keeping track of my conversation with customers.

Great Tool

What do you like best? Salesforce integration, Groove flows, and the Omni bar. What do you dislike? Loading times can be a bit slow and sometimes emails are difficult to resolve/log. Also, I would love if the Groove workflow email bar remembered emails the way Gmail does when adding people to "cc". Recommendations to others considering the product: Make sure you have a good idea/understanding of how you will integrate Groove into your day-today and that your ...