Groove Reviews in July 2026: User Ratings, Pros & Cons

Reliable Tool and very good online content for self help !

What do you like best? The fact that whenever I have a question, I can be sure that I will find it online, on the Companys website What do you dislike? I would like more videos that present how to do some of the setting. What problems are you solving with the product? What benefits have you realized? Transparency in emails, eliminating manual work when it comes to synchronizing different calendars.

I truly find Groove to be very practical and helpful, I love it!

What do you like best? The convenience of attaching an email to an entity. What do you dislike? Nothing, I don't know what else I really need. Recommendations to others considering the product: Start using it as soon as possible because you will find it very helpful. What problems are you solving with the product? What benefits have you realized? The benefit of connecting everything together.

Groove has helped automate my email campaigns and follow ups

What do you like best? I like the auto imports from SFDC and being able to add leads and contacts to a flow while on the lead or contact page in SFDC. I also like the auto logging and tracking of gmail emails to SFDC. What do you dislike? Can be buggy sometimes my templates or flows dont save and the whole page refreshes and I loose my template. The formatting can look strange once its been sent to a customer and looks like an auto email sometimes. I dont ever go beyond a 1 step ...

Intuitive interface

What do you like best? Very simple interface so it’s enough to spend a bit of time to understand how it works What do you dislike? Sometimes the templates didn’t open in the gmail Recommendations to others considering the product: Spend some time to get to know all the features of Groove What problems are you solving with the product? What benefits have you realized? I sent campaign flows and it was amazing to track the engagement of the prospects

2U,Inc

What do you like best? Syncing of emails into individual student records without having to think about it. What do you dislike? I wish you could have more than one email address automatically associate to a record What problems are you solving with the product? What benefits have you realized? Online scheduler and email management

Groove Review

What do you like best? Email drip campaigns. I also enjoy sending emails all at once. What do you dislike? It should recognize invalid emails before being sent out What problems are you solving with the product? What benefits have you realized? Mass emails sent out

Utilizing Groove to Improve Sales Efficiency

What do you like best? Groove has been and will always be an essential tool for our sales team at Uber for Business, It gives great valuable insights right under your fingertips about your reachability and marketing campaigns efficiency. It also gives Salespersons a great upside with the Email Tracking features and gives managers access to calculate the variance in performance and how changing the sales approach can affect either positively or negatively. Also, the support team has ...

Best tool you will find!

What do you like best? Groove has amazing and complementary features and it's so easy to use them! As a daily user, I needed a tool that would not only track my emails in Salesforce but help me schedule them, follow my customers' activity, help me organize my tasks and activities, and easily log calls to Salesforce (giving their seamless integration). My productivity has gone up and I have Groove to thank! What do you dislike? Being an active user for over 1 year, I have nothing to ...

A Giant! SFDC Integration with Robust Enterprise Capabilities

What do you like best? One of the most significant capabilities Groove has to offer is the seamless integration with SFDC. Being a native application to SFDC the application is easy to navigate. Here is what we like: - Great user interface: Our team loves the simplicity, yet feature reach customizable interface Groove has to offer. - The Flows (plays) are easy to load and configure - Groove offers great analytics for users and managers alike. - Leaders can configure ...

It's great to have Groove as a partner at work!

What do you like best? What I like about it is the ease of using and navigating it. What do you dislike? most of the downside happens when I'm using my VPN. What problems are you solving with the product? What benefits have you realized? It greatly helped me connect with our customers.