Groove Reviews in July 2026: User Ratings, Pros & Cons

Groove Review

What do you like best? I like groove because it is integrated with SFDC and I like the flow feature for email outreach campaigns. What do you dislike? I wish imported excel lists was more intuitive. Recommendations to others considering the product: It's a great resource if used correctly. What problems are you solving with the product? What benefits have you realized? I'm using groove primarily for initial outreach to prospects and it has proven to be very effective.

Makes my job so much easier!!

What do you like best? Groove makes email blasts to clients so easy! I can find my clients and select a template in seconds, and I've sent hundreds of emails in one hour thanks to this tool. What do you dislike? Sometimes there will be lags/delays when I'm using it really fast - but that could also just be my wifi/computer! What problems are you solving with the product? What benefits have you realized? Makes my job so much easier to blast emails to clients. By linking to ...

Efficiency is key in my job and Groove does not disappoint!

What do you like best? I love the groove flow system which allows you to communicate to your prospects in the most efficient manner. What do you dislike? Every now and then groove can be overwhelmed with the numbers of text messages that I sent. Sometimes it needs to be deleted in order to work at a faster pace. Recommendations to others considering the product: If you want a way to communicate efficiently and track your activity you need groove. What problems are you ...

Groove is the BEST Sales Tool out there!!

What do you like best? The flows are an amazing tool to help stay organized and perfect your prospecting cadence. What do you dislike? I do not dislike anything on Groove so far...Great tool for sellers to maximize their time Recommendations to others considering the product: Be open to implementing Groove...It may seem like another "Big Brother" tool but I promise it will be a game changer in how efficiently you run your business. What problems are you solving with the ...

Groove is great!

What do you like best? I really like how Groove allows me to send schedulers to potential candidates to put time on my calendar. It streamlines with my google suite seamlessly and this allows me to efficiently go about my day. What do you dislike? So far, I have had no issues with Groove. I have been using it for over a year. Recommendations to others considering the product: Groove's ease of use and compatibility with other software definitely makes my days more efficient ...

Love Groove!

What do you like best? The call analytics really helps discover your top prospects. What do you dislike? There is no analytics for SMS messaging. Recommendations to others considering the product: Use the call analytics What problems are you solving with the product? What benefits have you realized? Organizing my prospect pipeline is easier, also the local dialer allows you to screen your phone number

Great tool for managing and automating sales cadences!

What do you like best? Lots of automated fields to pull from SFDC. What do you dislike? Nothing to mention, I don't have any improvements I would make. What problems are you solving with the product? What benefits have you realized? Automating sales cadences, maintaining contact with leads to make sure nothing slips through the cracks.

Great and useful tool for sales and marketing department

What do you like best? Notifications about who opened or unopened your email. Synchronization with CRM. Tracking progress on tasks. What do you dislike? Sometimes it is asking me to reboot Groove where it shouldn't have because I haven't logged out. Recommendations to others considering the product: Do your due diligence and choose your next product wisely. We have tried 3-4 different products before committing to Groove What problems are you solving with the product? ...

Excellent tool to monitor activities and run small email campaigns, quite user friendly.

What do you like best? The ability to run flexible, multi-step flows, syncing with SFDC and auto-logging activities, scheduled send out and reminders, and shared email templates. What do you dislike? Difficult to format email templates on Groove, especially the spacing between paragraphs. Also, sometimes the template previews don't reflect the actual format/spacing in the emails sent. Recommendations to others considering the product: High recommend Groove if you want to ...

Groove Will Change Your Life

What do you like best? Groove enables your to zip through your day but providing the ability to email quickly, schedule appointments without a phone call, and prompt address any incoming communication broadly speaking. I enjoy being able to create my own templates and share them with my team, provide oversight on emails as an administrator, and create my own calendar availability (integrated with my google calendar). What do you dislike? Sometimes groove templates can get messed up ...