Groove Reviews in July 2026: User Ratings, Pros & Cons

Time saving and life changing!

What do you like best? Groove has been disrupting in my day to day work, allowing to manage my huge volume of mails and follow-ups with clients and improve my overall results. What do you dislike? I would love to have it available on my iPhone! Most of time I work from my portable devices and it would be SUPER useful to have at least an app that would replicate the communications I receive on my laptop. Of course, a deeper integration with the google mail app would be apreciated. ...

It makes my job easier

What do you like best? I like that it makes my job a lot easier. Logging my information and making emails easier to access. What do you dislike? n/a. Groove has made a huge improvement with my productivity at work. Recommendations to others considering the product: n/a I like groove a lot. What problems are you solving with the product? What benefits have you realized? I like that I am able to track whether my emails were received.

Groovin with Groove

What do you like best? My favorite part of Groove is creating flows to announce our webinars and events. Groove allows me to send these out efficiently, but still feel personalized. What do you dislike? Not much, the UI/UX is very intuitive and integrates well with Salesforce. What problems are you solving with the product? What benefits have you realized? I primarily use it for sending out emails to clients at scale.

Account Executive

What do you like best? Groove is the best that ever happened, it allows us to do our job effectively & efficiently. And to keep us AE employed, due to the Global Crises & our being closed we can work from home & service Real Estate Agents & Brokers to stay relevant & expand their business What do you dislike? No complaints, If there is something that can be challenging is adapting to changes on Groove & moving forward. Recommendations to others considering the product: ...

Used Groove for a long time. Great Tool!

What do you like best? I really like the internet browser plugin where it notifies me the second someone reads my email. It's handy to see how engaged a lead is based on if they've read your email and or clicked links. What do you dislike? I do find its harder to find out a specific email that you sent if it was read or not within the actual email itself. Not sure how to see that What problems are you solving with the product? What benefits have you realized? It allows us ...

Great resource for CRM tracking and scheduling!

What do you like best? I love the convenience of the "Groove Scheduler" and having a link directly to my schedule. What do you dislike? It is sometimes frustrating not being able to adjust and remove folders that I no longer need. Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits have you realized? I am able to better manage communication to my prospects and applicants.

Great tool for any sales professional

What do you like best? Seeing who is opening my emails + how many times What do you dislike? Sending out a mail merge is not easy and sometimes requires too much time. I recommend making this tool easier to use and integrating directly on Salesforce. Downloading a file and uploaded to Groove makes thing a bit harder. Recommendations to others considering the product: If you are in sales, you need this tool. It's as simple as that. What problems are you solving with the ...

Groove saves time and energy

What do you like best? The Templates and Flows save me hours in email What do you dislike? The interface is sometimes slow and not extremely intuitive. In my experience, I've had to click around a lot before understanding what to do on certain pages What problems are you solving with the product? What benefits have you realized? Mass email, customer engagement statistics, organization

Positive, but could be better.

What do you like best? Having all the features to send emails later, schedule, send templates, etc. in one place. What do you dislike? We are a little underwhelmed that it only syncs with a limited number of CRM's. We are switching to new software and this has become something that our company is trying to navigate at this time. Recommendations to others considering the product: It's really user friendly and was a seamless introduction into our company. If you are ...

very useful

What do you like best? Easy to use. Lots of metric you can use. Statistics, calls, emails, tracking etc... Thank you What do you dislike? it is sometimes necessary to refresh the page because there are blockages. Thank you, Recommendations to others considering the product: Watch the groove reports. they allow you to see the efficiency of your emails as well as the productivity of your team. What problems are you solving with the product? What benefits have you ...