Groove Reviews in July 2026: User Ratings, Pros & Cons

Groove - simple and effective

What do you like best? Template sharing , calendar functionality for booking appointments What do you dislike? It slows down my gmail a lot. You need contacts in sales force to upload What problems are you solving with the product? What benefits have you realized? It's worked more effectively to send large campaigns without getting blocked. The calendar features allow For better time and meeting management

Essential for a sales person

What do you like best? I love that this tool logs all my emails into SFDC without any manual work from me. It doesn't log my internal meetings just my client facing. The flows are amazing...set it up, create a template and let the emails flow. What do you dislike? I have to reconnect it fairly often. Not sure if it's me or it's just updated that often. What problems are you solving with the product? What benefits have you realized? 1. Visibility to my leadership about ...

Groove has been great.

What do you like best? The upsides of Groove are the email templates and timed emails. What do you dislike? Sometimes Groove does not automatically link with Salesforce. What problems are you solving with the product? What benefits have you realized? We are not wasting our time anymore sending specific emails to many students. Groove saves us a lot of time.

Great tool! Works well, significantly helps my business and client communications.

What do you like best? Easy to use, gmail integration, fast, reliable, solid features. What do you dislike? NA - I can't say there is anything specific that I don't like. What problems are you solving with the product? What benefits have you realized? Significantly helps me follow-up with leads by using the reminder feature. I can also easily add contacts to SF (something I did not due before b/c of time). Flows are really solid ways to mass-email people without the feel of ...

Invaluable sales tool

What do you like best? Prospecting is the most important aspect of building a successful territory. With Groove you can get creative with your messaging and touch a large number of targets. The ability to do so from my mobile allows me the flexibility to add on the go. What do you dislike? The only downside I can think of is when a prospect opts out of a flow right away but at least then you can at least move on and get to the next yes! Recommendations to others considering the ...

Best SDR/BDR Task Management Platform Out There

What do you like best? I would say the scheduler and the ability to create "if functions do this" rules such as if bounced --> do this, If opened N# of times ---> do this, and so much more. I have used Apollo, Outreach, and Salesloft and would say this is the easiest platform to use and is not bogged down with features I will never use! What do you dislike? I dislike that I can't have two step days that are triggered by certain functions such calling and an email auto follows ...

Seamless Experience with Groove

What do you like best? Very easy to make calls with their seamless integration with SalesForce. Ability to go over call logs, and recordings. Plus, email tracking is one neat feature as well. Their customer support is great as well. What do you dislike? Nothing that I can think of for now really. What problems are you solving with the product? What benefits have you realized? Apart from making calls, we also use Groove for email tracking and scheduling calls. ...

Groove is awesome! It makes my life so much easier.

What do you like best? In a past life I managed a Business Development team, and when I say I've tried EVERY outreach tool, I mean it! There's a sweet spot in these tools between being user friendly so everyone can take advantage of it and is powerful enough to manage integrations with the CRM on the back end. Groove fits into that sweet spot perfectly, it's user-friendly and doesn't take long to get the hang of, but, importantly, powerful when it comes to routing and streamlining. ...

Easy-to-use time saver

What do you like best? I use Groove for two primary purposes: scheduling support, and staying synced across my team on external communications. - Groove allows me to hand-select and share available times slots on my and my colleagues' calendars. Groove embeds the times and a link to book directly in the body of my email. This saves me the headache of the relentless back-and-forth, time zone mistakes, and the "Do you want to send the invite, or should I?" - I can log emails and ...

Easy to use and great insight with the analytics.

What do you like best? Analytics give me great insight to what is working well and what I need to change. What do you dislike? Sometimes when you contact customer service it can get a little time consuming. Recommendations to others considering the product: Great tool and easy to use and will speed up business. What problems are you solving with the product? What benefits have you realized? Feedback from you mails, you get to instant feedback from a customer through ...