Groove Reviews in July 2026: User Ratings, Pros & Cons

Great tool

What do you like best? I like that you share templates, copy and edit them. Then be able to send out and track the emails sent. let me know in flow analytics of is able to provide better understanding of who is looking and replaying What do you dislike? not knowing more details on documents and if reviewed. sometimes setting next steps within flow also can be challenging Recommendations to others considering the product: It's a great tool to reach a lot of contacts ...

Great sales engagement tool, smooth integration and rollout

What do you like best? UI is simple and makes sense. Flows functionality works well and similar to what you'd see with other sales engagement platforms. The differentiator is Groove's bidirectional sync with Salesforce, which saves you from unnecessary clicks and going from your email inbox and Salesforce by letting you update Salesforce directly from the sidebar in Chrome. What do you dislike? Integration with non-native dialers could have been better. We are using a different ...

An amazing scheduling tool!

What do you like best? I have been using Groove to schedule meetings and interviews with candidates and other internal associates. It has saved an enormous amount of time by avoiding the back and forth emails trying to figure out which date/time works for both parties. The template option also streamlines my content so I am not re-typing emails and can easily provide targeted information wherever I am in the process. What do you dislike? Nothing...I just need to continue to learn ...

Email Tracking

What do you like best? Tracking capabilities is my favorite aspect - also email analytics. What do you dislike? Nothing I dislike so far - I am not using as a sales or marketing tool so it is doing what I need. What problems are you solving with the product? What benefits have you realized? For me, who is reading my emails and when. I am on the Operations/Finance side so lets me know if the other people are reading their cost numbers to see if they truly understand the cost ...

Groove makes outreach a breeze!

What do you like best? I love that I can quickly and efficiently get a communication out to my most valuable list of contacts/leads in a matter of minutes. I also really appreciate the analytics that I'm able to view over time to see how people are reacting to my subject lines and messaging. What do you dislike? It was a bit of a heavy lift to get my list of contacts/leads organized into a list in the beginning. At first, I developed a list from Salesforce directly for each client, ...

It is very helpful as i get to track my mails.

What do you like best? Able to know when my mail is opened, and the number of times What do you dislike? Nothing, everything is good. I enjoy using it. Recommendations to others considering the product: This is best for any salesperson to help track your emails and be on top of your game What problems are you solving with the product? What benefits have you realized? Get to know which emails are opened or read

Groove, the helpful tool for sales organization and end results

What do you like best? I LOVE THE EMAIL TRACKING! It helps me to stay organized with sales contacts. Groove integrates well w/ SalesForce and RingCentral. I spend a majority of my average work day in groove. It's become second nature and a must have tool for me. What do you dislike? The only negatives are small. It is sometimes hard to track my opportunities in groove, although I do it SF which is integrated. I've had a couple of small glitches w pausing people in my flows ...

Very good tool

What do you like best? The flow makes my day easier , put everything in a flow ! Another good thins that groove has is the integrations with another apps, as sales force , g mail , chilli piper , google , slack and dial pad . it make my job easier too , because i do not have to get in all this app to update informations and also to get informafortion from there .. What do you dislike? nothing ate this moment , maybe translate the tool in portuguese . i think is importante to has ...

Groove is the best!

What do you like best? Groove helps me manage all of my contacts and engagement What do you dislike? It does have some issues with speed and being wonky Recommendations to others considering the product: Keep at it! What problems are you solving with the product? What benefits have you realized? I can have peace of mind in automating my work

Groove Great for Outbound Organization

What do you like best? I like that all my previous outbound efforts are saved with insights on my lead list for easy view into quick stats on performance. I can also easily move into my next step of my flow to quickly and efficiently get my message out to my most important list of leads. What do you dislike? It was a little messy to start, but now I'm in a "Groove" with the tool. It was a bit clunky in the beginning and it really did take me a bit to get going with the tool; my ...