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9.4

SpotScore

Greenhouse

Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.31

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Greenhouse Reviews & Ratings

4.31

Very Good

Based on 311 ratings & 314 reviews

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Rating Distribution

Excellent

(186)

Very Good

(101)

Good

(16)

Poor

(5)

Terrible

(6)

Spotsaas Editor’s POV

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Interface requires minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates support structured, consistent hiring.

  • Integrates with LinkedIn Recruiter, Calendly, DocuSign, and Workday.

  • Customer support team and dedicated account managers are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 31-40 out of 314

JF

Joe F

11/12/20

4 out of 5

Greenhouse Review

What do you like best? It's very slick and clean - I also enjoy how well the candidates and roles are integrated compared to other ATS' What do you dislike? There is nothing on the users dashboards regarding interview stage - It would be great if you could see all of your candidates who are interviewing for you on task bar. Also if you could search a mobile number to find out who is it would be great! What problems are you solving with the product? What benefits have you ...

Read more

DB

Dmytro B

11/12/20

3.5 out of 5

I'm using GH API and business intelligence tool for automations

What do you like best? I'm using GH API and business intelligence tool and it provides a great flexibility and good experience. Our customer success manager in pair with support team provide me with the great communication and make a lot of things easier. What do you dislike? Some required BI tool data are missing, such as * missing opening id for not hired offer * possibility to create/delete jobs via api * possibility to have a realtime data in BI connector * ...

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MA

Megan A

11/12/20

3 out of 5

Great for Small Businesses

What do you like best? Our Recruiters and Hiring Managers love the flexibility and ease of use. What do you dislike? There are a lot of limitations when it comes to audit capabilities and logic for fields or offer triggers that make it more difficult for us to optimize and scale. What problems are you solving with the product? What benefits have you realized? We have one central place where we receive referrals and applicants, can review resumes, schedule and produce ...

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PN

Patrisha Nicole R

11/12/20

5 out of 5

Greenhouse made recruitment process more efficient.

What do you like best? Applicant tracking made easy. Generating reports are also made more convenient because of the filters. Moreover, it helps in optimizing the recruitment process. It is also easier to collaborate with teammates and schedule interviews. What do you dislike? Sometimes there are inconsistencies with the reports and activities made in the applicant's profile. What problems are you solving with the product? What benefits have you realized? It helps the ...

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AL

Andrew L

11/12/20

5 out of 5

Great ATS!

What do you like best? UX and UI is great, lots of automation tools, easy to install, workflows are seamless What do you dislike? The private jobs feature was disabled, also there is no resource planning or headcount planning tool available - this would be a product that would really ensure Greenhouse is number one amongst competitors What problems are you solving with the product? What benefits have you realized? Automation, candidate screening, offer processes etc

JH

Julia H

11/11/20

4 out of 5

Greenhouse User since 4 years

What do you like best? Greenhouse is a tool which is very intuitive. You do not need an extensive on boarding to understand how the tool is working because it's very self explaining. The whole "look" and structure is really nice and modern especially compared to the tool we used before. (Beesite) Greenhouse is always working on improving their tool and take our opinion in to consideration. We have regular meetings with someone from Greenhouse and I fell very well ...

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ED

Erwin d

11/11/20

4 out of 5

Long time user and also admin of Greenhouse

What do you like best? As having been a recruiter before my current role as admin of the Greenhouse system I can give multiple perspectives to the Greenhouse ATS. the user interface is very intuitive to use for anyone, it does not need any paid for or longlasting training to pick up and start using immediately. It allows configurations and customization at many levels. This allows a recruiter to completely adjust the recruitment process as fas as adding a video clip to prepare the ...

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JB

Jessica B

11/11/20

3.5 out of 5

Greenhouse ATS Review

What do you like best? I think the robust API objects and methods is the strongest benefit of Greenhouse and by far my favorite aspect of Greenhouse. Additionally, I think our account manager, Ben Vines, is one of the best systems and account contacts I've ever worked with.... he has listened to our ideas, questions, complaints and always provides a significant value-add to the experience of using the product. Give this guy a raise - seriously! What do you dislike? I greatly ...

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DB

Dmytro B

11/11/20

3.5 out of 5

technical review from Corporate Systems in Innovecs

What do you like best? I like a lot of adjustments in the admin panel and cool API and webhook settings. These features provide ability to make this product flexible for my internal clients in Recruiting department. What do you dislike? The basic analytics doesn't satisfy my clients and there were some troubles in retrieving data via API to represent statistics in PowerBI. We had DEMO of the GreenHouse analytics BIconnector but looks like it couldn't resolve my problems What ...

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MG

Marina G

11/11/20

3 out of 5

Good but not Great

What do you like best? It's easy to use for candidates and the application process is quick and simple What do you dislike? The reporting features are really lacking. As Recruiter on jobs I cannot get an overview of activity (interviews with Hiring Mgrs or other members of the hiring team) on my dashboard. I have had this feature before in other ATS. The only way to get a daily overview is to create a customized daily report but even then it is not very good. Greenhouse ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].