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9.4

SpotScore

Greenhouse

Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.31

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Greenhouse Reviews & Ratings

4.31

Very Good

Based on 311 ratings & 314 reviews

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Rating Distribution

Excellent

(186)

Very Good

(101)

Good

(16)

Poor

(5)

Terrible

(6)

Spotsaas Editor’s POV

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Interface requires minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates support structured, consistent hiring.

  • Integrates with LinkedIn Recruiter, Calendly, DocuSign, and Workday.

  • Customer support team and dedicated account managers are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 21-30 out of 314

MW

Martin W

11/16/20

4 out of 5

Very user friendly ATS

What do you like best? UX of the ATS in general Easy and fast creation of templates for jobs, messages and so on Scorecard feature Custom Messages and templates based on job location What do you dislike? Advanced reporting is a bit challenging System limitations for multibrand companies such as automated Confirmation email just for the account not by location What problems are you solving with the product? What benefits have you realized? Fast set up ...

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AJ

Allison J

11/13/20

5 out of 5

greenhouse review

What do you like best? The ease of reviewing resumes and the flow of moving people from one step to the next. Scheduling interviews and providing well thought out scorecards right in the meeting invite is so helpful for keeping everything organized and clean. the flow from interview to offer to onboarding is seamless and easy. What do you dislike? when we first get on greenhouse, the permissions section was confusing, and i've still had a hard time understanding ...

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JC

Jon C

11/13/20

4 out of 5

Working with Greenhouse

What do you like best? My Account Manager is super responsive and very helpful. I havent been the easiest person to work with and she does a great job of getting me the info I need. What do you dislike? 3 main thins. 1) mostly on the reporting side, it isnt as flexible as I would like, however they have recently announced some new reporting features and I havent had the time to dive into it yet. 2) creating reqs is a pain - I would like to see templates that could be easily ...

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NG

Nikhil G

11/13/20

4 out of 5

A straightforward ATS with an advanced Harvest API well suited for a mid sized organization

What do you like best? Greenhouse has a very intuitive, self explanatory UI, a very good API, absolutely competent success manager & a reliable support team. Greenhouse has a very strong set of partners. Wherever Greenhouse is falling short with regards to functionalities you generally work with one of their partners and can integrate those partner tools via the API credential management. GH offers a BI Connector which you can then connect to your data warehouse to carry out ...

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WS

Wendy S

11/13/20

5 out of 5

Greenhouse - Applicant Tracking System

What do you like best? Greenhouse is simple to use, has a helpful dashboard with action items and provides insight into our recruiting metrics with many useful reports. What do you dislike? I would love to have a user portal so that candidates can track the status of requisitions they have applied to. What problems are you solving with the product? What benefits have you realized? We use Greenhouse to track approval processes for offers and soon we will approve ...

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LG

Lauren G

11/12/20

5 out of 5

Comprehensive ATS System that allows me to engage and communicate well with candidates + managers

What do you like best? Integration of other apps such as Grayscale and Calendly Bulk Actions Ease of use What do you dislike? Would love to see more AI integrated into the system What problems are you solving with the product? What benefits have you realized? Ability to track and record measures (reporting) Ease of scheduling Benefits of thorough candidate tracking

YM

Yogesh M

11/12/20

4 out of 5

Greenhouse implementation with Workday

What do you like best? Ease of configuring the application with the template What do you dislike? Manual steps, Automation of certain steps would create a better user experience Recommendations to others considering the product: Definitely would recommend if an ATS application is required that needs to be integrated to Workday. Specially as Greenhouse has developed a version of the integration called Joblink which makes the integration easy to configure and implement ...

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EW

Emily W

11/12/20

4 out of 5

ATS for the growing company

What do you like best? There are so many features that make my job easier; customization, bulk edits, building reports, reminder features to name a few. If I don't know how to do something or am searching for different product capabilities, I have articles at my fingertips with detailed instructions to guide me. The support feature where I can chat with someone, live, has also saved me numerous times. What do you dislike? Greenhouse is not as intuitive as I'd like. While it has ...

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JB

Jennifer B

11/12/20

4 out of 5

Good decision to pick GH

What do you like best? I love that all the feedback in one place. No more chasing down feedback. Also, the scheduling feature has helped reduce back and forth with candidates. What do you dislike? I am very disappointed that the scheduling is not integrated with Teams meetings. This has caused me to do a workaround that is not optimal and causes duplicity of effort. Teams is widely used and since pandemic, it's the only way we conduct interviews anymore. So, it's a major point. ...

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SH

Simon H

11/12/20

4 out of 5

solid and dependable platform to run talent acquisition

What do you like best? Options to customize, suits a global team, works well across a whole business, great range of integrations, mobile app great, easy for staff to use with minimal training, What do you dislike? Reporting is not as fluid as one would expect and hope for, service is good but technical issues raised can be a pain to resolve, when you set up your account, you are doing so with much less understanding of capabilities of the system and it is quite easy to do ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].