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9.4

Spot Score

Greenhouse

Greenhouse Reviews in May 2025: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.5

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Greenhouse offers custom pricing plan

Greenhouse Reviews & Ratings

4.5

Very Good

Based on 1125 ratings & 306 reviews

Rating Distribution

Excellent

(183)

Very Good

(98)

Good

(15)

Poor

(5)

Terible

(5)

Expert's Review

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Highly intuitive and user-friendly interface, requiring minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates that enhance structured hiring and consistency across hiring processes.

  • Seamless integration with third-party tools like LinkedIn Recruiter, Calendly, DocuSign, and Workday, enabling efficient workflows.

  • Excellent customer support team and dedicated account managers who are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 41-50 out of 306

AF

Andrew F

11/10/20

5 out of 5

Great ATS with constant productive updates!

What do you like best? The ease of use to create custom fields, as well as being very adaptable to other systems we have in place What do you dislike? The reporting Feature has come a long way since we first were using GH. I would love the ability to attach skills in bulk if I am trying to add a group of salespeople for instance. Last time I checked that was not available. It would greatly increase our usage of the feature, especially as skills are not "validated" so a range of ...

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AB

Alicia B

11/10/20

5 out of 5

Head of Recruiting

What do you like best? Easy to navigate Reporting is the best I have used What do you dislike? Creating user groups/permissions is a little clunky Not being allowed to edit a role as confidential What problems are you solving with the product? What benefits have you realized? Reporting dashboards for visibility to the entire company Efficient applicant tracking

FN

Finley N

11/10/20

4.5 out of 5

Your one stop shop for hiring

What do you like best? I like how intuitive the platform is. I am able to easily navigate the platform. Not to mention, there is an integration for every possible software which makes the experience seamless for employees and candidates alike. What do you dislike? It has been fairly difficult to pull certain reports that our executive team requests. Specifically, the number of candidates that have passed through a stage during a specific time frame. I've gone through the ...

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TS

Taylor Samson

11/10/20

0.5 out of 5

Inaccurate representation of candidate profiles

Unfortuantely Greenhouse software is incomplete and allows for inaccurate representation of candidates. The way the software is set-up it only allows for candidates to choose from a pre-selected drop-down menu.Don't use this software if you are interested in hiring the most qualified candidates - especially problematic for candidates who have studied/ worked overseas.

MY

Michelle Y

11/04/20

4 out of 5

I've used multiple applicant tracking systems, but Greenhouse is the most intuitive tool there is.

What do you like best? I love how intuitive Greenhouse is. It is easy to learn how to use the tool. What do you dislike? The reporting is my least favorite. The reporting tool would be best if we had a Data Analyst and purchase the BI tool. Our own Data Analyst doesn't have time for our reports, so we're stuck with trying to build a report that gives us all the data and look aesthetically pleasing. Recommendations to others considering the product: To utilize the ...

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LK

Lina K

11/04/20

4 out of 5

Nice and intuitive

What do you like best? - integration with Linkedin. As far as I know, Greenhouse is one of those unicorns that integrate with Linkedin Recruiter. Any candidate you approached and message you wrote, you will be able to find it on GH. - intuitive design. No need for extensive training, pretty simple to start using if you've never used any ATS. - lots of possibilities to configure it the way you like it - LOTS of integrations, e.g. integration with Calendly. - ...

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S

Sylvia M

11/02/20

5 out of 5

I have been a Greenhouse user for over 2 years now and can strongly recommend this system.

What do you like best? It keeps up with trends, information is always up to date and user friendly. It allows for a plethora of integrations, and I have had a wonderful experience thus far with customer success. It's a system that is constantly evolving and listening to their customers of what works and what doesn't. What do you dislike? I wish there was a way to text candidates through the system. Not necessarily a dislike, but a feature I would like to see. Recommendations ...

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TH

Thomas H

10/30/20

4.5 out of 5

Greenhouse is a very comprehensive tool and overall great.

What do you like best? It houses all of the information about our prospects/candidates in a customizable stage system. Plus it has pretty nice internal reporting. What do you dislike? I think it can be a little too restrictive integrating with other platforms. Being unable to add certain custom fields. There are ways to still transfer data through but it's not quite as clean. Recommendations to others considering the product: Consider what you want to have connected when ...

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MB

Mark B

10/30/20

4.5 out of 5

Good UI, recruiting functionality and customer service.

What do you like best? Good UI, recruiting functionality and customer service. What do you dislike? Reporting could be better. Recent improvements are noted. Sourcing strategies don't include intern to FTE conversion. What problems are you solving with the product? What benefits have you realized? End to end hiring in multiple locations Managing candidates in one place Making hiring decisions based on an apples to apples approach (through use of scorecards) ...

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HS

Hannah S

10/23/20

5 out of 5

Intuitive design easily adopted by users

What do you like best? The user interface for Greenhouse is simple and easy to navigate. They also have a very robust to knowledgebase and support team to solve any issues or questions you have. What do you dislike? The reporting function in Greenhouse could be improved. I would like to see a dashboard that helps me evaluate the performance of recruiters on my team, specifically. What problems are you solving with the product? What benefits have you realized? Greenhouse ...

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