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9.4

SpotScore

Greenhouse

Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.31

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Greenhouse Reviews & Ratings

4.31

Very Good

Based on 311 ratings & 314 reviews

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Rating Distribution

Excellent

(186)

Very Good

(101)

Good

(16)

Poor

(5)

Terrible

(6)

Spotsaas Editor’s POV

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Interface requires minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates support structured, consistent hiring.

  • Integrates with LinkedIn Recruiter, Calendly, DocuSign, and Workday.

  • Customer support team and dedicated account managers are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 271-280 out of 314

UI

User in Computer Software

01/16/19

2.5 out of 5

Gets the job done, but leaves more to be desired

What do you like best? Greenhouse makes it very simple to refer candidates for positions and post open positions on social profiles , which is an effective driver of referrals. What do you dislike? The UI can be extremely confusing. Every time I try to find the roles that I am the hiring manager for so that I can see candidates who applied, I can never understand how to get there. The amount of dead space in the navigation makes me wonder whether the information architecture could ...

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UI

User in Computer Software

01/08/19

4.5 out of 5

Best ATS

What do you like best? It's cloud-based and designed with the user in mind. What do you dislike? The candidate scorecard could be more concise. What problems are you solving with the product? What benefits have you realized? Before Greenhouse, it was impossible to track a candidate's process and coordinate with other interviewers on the same candidate. Also, our previous system did not do a good job of restricting access to candidate info. Greenhouse solved all of these issues.

MC

Matthew C

01/03/19

5 out of 5

My favorite ATS

What do you like best? I was trained on Greenhouse when I first was learning recruiting, so I might be biased, but it's always been my favorite - easy to use, easy to train new users, good notifications to keep track of candidates, and for me, I like it the best. What do you dislike? Sometimes other users get confused about notifications or how to tag people Recommendations to others considering the product: Compare your company's needs with Lever or a smaller ATS if you ...

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UI

User in Design

12/27/18

4.5 out of 5

Great recruiting and interview tool

What do you like best? Ability to track candidates and review them behind the scenes What do you dislike? Sometimes the emails coming out of it feel too standard for candidates What problems are you solving with the product? What benefits have you realized? Organizing candidate recruitment and interview process

RH

Rebecca H

12/21/18

5 out of 5

Very automated, easy to learn system for tracking applicants

What do you like best? I love how much can be tracked, along with all of the integrations with other systems. It's a huge step up from previous systems that I've used. Everything is custom from templates to stages to questions we ask. What do you dislike? My only complaint is that the candidate job questions appear somewhat hidden after you move them out of application review. Other than that, it's very user-friendly. Recommendations to others considering the product: It ...

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AI

Administrator in Automotive

12/18/18

4.5 out of 5

Great, user friendly tool

What do you like best? The overall functionality is amazing. It has tonns of options that make recruiting so fun. What do you dislike? The candidate interview scheduling feature. The invite is not added to candidate calendar automatically What problems are you solving with the product? What benefits have you realized? Screening, scheduling, interview feedback, reporting

UI

User in Computer Software

12/14/18

5 out of 5

Greenhouse Review

What do you like best? I love the ability to internally refer someone with ease. The dashboard is clean and easy to read and it's a very organized platform. What do you dislike? I dislike the fact that you cannot see who the hiring manager is. So if there is an issue or any questions that arise, I cannot find it out. What problems are you solving with the product? What benefits have you realized? We are hiring, Datadog utilizes Greenhouse to internally refer individuals. ...

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UI

User in Internet

12/12/18

3.5 out of 5

Functional but not a great user experience

What do you like best? I think Greenhouse works well for both recruiters and nonrecruiters, including hiring managers and other people involved in the interview process. Hiring Managers find it easy to use and the exchange of information is simple through their @ mention feature. What do you dislike? I don't think Greenhouse is recruiting or sourcing-centric. It does a poor job of integrating with Linkedin, which might be due to LinkedIn permissions but for example, from a previous ...

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UI

User in Financial Services

11/22/18

4.5 out of 5

Supporting Recruitment

What do you like best? Candidate Management is fantastic Collaboration is Great The Referral system is great Following a candidate or job is great Great for scaling Links Nicely into Linkedin and other social platforms Fantastic reporting What do you dislike? Mostly pretty good, but there have been some bugs that they have been working on. What problems are you solving with the product? What benefits have you realized? Collaboration on recruitment ...

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UI

User in Internet

11/22/18

4.5 out of 5

Outstanding applicant tracking system

What do you like best? Very straightforward to use and nice search interface through our many candidates. What do you dislike? Nothing major though the permissioning can be a bit of a pain if we rotate interviewers for the same role. What problems are you solving with the product? What benefits have you realized? Greenhouse allows us to post job listings, accept and track candidates and add feedback from various interviewers.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].